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IP Office Product Description
IP Office 4.2
© 2008 AVAYA All rights reserved.
Page 163
Issue 18.b.- (08 July 2008)
Remote Access Features
IP Office's integral firewall, service quotas and timebands all apply to remote access calls. Remote access
security can be supplemented by CHAP (encrypted passwords) to verify the end users, or PAP which does not
support encryption. Timebands can control the hours within which the remote access service is available.
A "trusted location" can be set for dial in. These are locations that the System will allow either data access, e.
g. a user dialing in from home, or access to voicemail without a voicemail code for a user collecting their
voicemail messages from a mobile. The trusted location is also the location the Voicemail Server will call to
inform the user of a new message.
Conversely a "specified location" can be set which restricts remote access from only that location, this
specified location can also be a designated dial back number thereby minimizing the threat of unauthorized
remote access.
IP Office systems can also incorporate remote access dial back services so that if a user always remotely
accesses the office from a single location e.g. their home, then after logon verification the system will
disconnect their call and dial them back. In addition to the added level of security dial back provides it can also
be an excellent method of consolidating remote access charges onto the central office telephone bill.
In addition to remote access from Telephone Adaptors, an optional V.90 56Kbps modem module can be added
to provide dial-in/dial-out to/from users equipped with analog modems. Also as standard, all ATM4 trunk cards
and Small Office Editions analog trunk ports support switching of the first analog trunk to an integral V.32
modem for remote access.
LAN to LAN Routing
All businesses now have a need for data routing whether it's a requirement to share resources such as email
servers, file servers and internet gateways, or seamlessly transport data between sites or network to and from
their customers and suppliers. This is why each IP Office platform offers IP routing as standard.
Embedding a router within IP Office removes the costs, complexity and additional points of failure of external
WAN multiplexers by allowing data and voice traffic to converge and share the network resources of IP Office.
These network resources can range from dial up ISDN connections, point-to-point leased circuits, managed IP
networks or Frame Relay as IP Office supports all these types of network connections.
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