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IP Office Product Description

IP Office 4.2

Page 187

Issue 18.b.- (08 July 2008)

· Conference Room

An operator can configure up to two conference rooms including details on who is hosting the

conference plus the ability to send out invites to conference participants (automatic invites can be

generated in conjunction with VoiceMail Pro, see IP Office Conferencing Center for more details).

SoftConsole gives the operator visual status of calls in the conference room:

Not Invited.

Invited.

Joined.

Declined.

Unavailable.

· Queue Panel

The queue panel displays a bar graph of the number and the status of external calls held in a particular

queue. Up to 8 Call queues can be configured and labeled to reflect incoming calls for specific Hunt

Groups.

· Held Calls Panel

The held call panel enables the operator to manage all calls held at the operator station. These calls will

appear as a list in panel. The operator can perform the following the functions: Answer the highlighted

held call, Answer the longest held call, Conference held calls (see conferencing section above) or

Transfer held call.

· BLF Panel (Busy Lamp Field Panel)

The BLF panel displays icons to indicate the status of selected users. Each icon provides information on

individual users such as: Unread 'User' voicemail messages, User status information, for example Busy,

DND and Forwarded is indicated by the various icons used. Up to 10 tabs with 100 icons on each tab are

supported.

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Reliant Octel 300 Spezifikationen Seite 187