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IP Office Product Description
IP Office 4.2
© 2008 AVAYA All rights reserved.
Page 165
Issue 18.b.- (08 July 2008)
Point-to-Point Protocol (PPP)
PPP is an industry standard Wide Area Networking Protocol, that allows inter-working with a wide range of 3rd
party routers. PPP is used over dial-up or leased line circuits where a single channel is used to connect the two
locations together. e.g. A single channel maybe a 64K channel on a dial-up circuit or a 256K leased line etc.
Multi-Link Point-to-Point Protocol (ML-PPP)
IP Office supports Multi-Link PPP allowing additional calls to be made where bandwidth greater than a single
channel is required. The maximum number of channels available to data can be set on a service-by-service
basis. When the available bandwidth reaches a user defined limit additional channels can be automatically
added. Similarly, when traffic falls then the number of channels in use can be automatically reduced. If there is
no data traffic on any of the channels in use then all lines can be cleared. Since most carriers have a minimum
charge for calls, the period that a channel has to be idle before clearing is configurable. Through these
mechanisms call costs can be effectively controlled while ensuring that bandwidth is available as and when it is
needed.
Frame Relay
Frame relay is a wide area networking protocol based on the X.25 protocol. Individual network connections are
multiplexed over a common medium by the use of Permanent Virtual Circuits (PVC). This allows a single
Leased Line to provide connectivity to a number of different locations. Frame relay is currently implemented in
IP Office as a CPE or 'router end' protocol over WAN connections. IP Office supports both PPP and RFC1490
encapsulation with fragmentation of large data packets to provide voice quality of service.
Service Quotas
IP Office can be configured to limit the maximum number of minutes that a service, such as Internet Access, is
available for each user. This is the sum total of calls made and does not include periods of inactivity. Once the
quota has been used the service is no longer available. The quota can be either automatically refreshed daily,
weekly or monthly or manually refreshed by dialing a secure feature code on a handset.
Time Profiles
Time profiles set the operational times for service. For example, a time profile could be set up to make
Internet Access available to staff only during lunch times. Using time profiles it is also possible to define an
alternative service to operate outside the operational hours of the main service. This may be used to take
advantage of alternative tariffs at off peak periods. Switching to this fallback service can also be controlled
manually by dialing a secure short code from a handset. This can be particularly useful in allowing quick
restoration of service in the event of an ISP failure. This feature also applies to days of the week or specific
calendar dates.
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