Reliant Octel 300 Spezifikationen PDF herunterladen (Seite 115)

IP Office Product Description

IP Office 4.2

Page 115

Issue 18.b.- (08 July 2008)

Forwarding

This is the ability to forward a user's calls to another extension or external number such as a Mobile/Cell

Phone. Calls can be forwarded in a number of ways and if the call is not answered at the forward destination it

will go to IP Office voicemail if enabled for the user and call supervision is available. There are three separate

forward destinations, one for forwarding on busy one for no answer and one for forward unconditional. Once

the numbers have been entered, the user can toggle the forwarding to be active or not as required without

having to re-enter the numbers.

If the user is a member of a hunt group, some types of Hunt Group calls can also follow forward unconditional.

Users can select if forwarding is applied to external calls only, or all calls. Call forwarding is processed after Do

Not Disturb and Follow-Me conditions are tested.

Associated Features

· Do Not Disturb (DND)

· Voice Mail (VM)

· Follow Me

· Hunt Groups

· No Answer Interval

Precedence

· Forward Unconditional

· Forward Busy

· Forward No Answer

Forward on Busy

If enabled, this forward will be triggered when the user is busy and another call is routed to them, but does

not include calls for a hunt group that they may be a member of. A user is normally considered to be busy

when they are on a call but depending on call waiting settings and key and lamp features this may not be the

case.

Forward on No Answer

This forward is triggered if a call has been ringing for a user but they haven’t answered it within the configured

answer time, this includes calls that have been indicating call waiting if enabled.

Forward Unconditional

This sends all calls for the user to the forward unconditional number, but if the call is not answered within a

user’s timeout period the call will be sent to IP Office voicemail, if enabled.

Forward Hunt Group

Calls for a hunt group that the user belongs to can also follow forward unconditional. The hunt group must be

set for either hunt or rotary ring type and if the call is not answered at the forward destination it will follow the

hunt group call handling instead of going to voicemail. This can be particularly useful in a sales or support

environments where a number of people may be out of the office on Mobile/Cell Phones and still participate in

the hunt group as if in the office.

1 2 ... 110 111 112 113 114 115 116 117 118 119 120 ... 335 336

Keine Kommentare

Reliant Octel 300 Spezifikationen Seite 115