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IP Office Product Description
IP Office 4.2
© 2008 AVAYA All rights reserved.
Page 124
Issue 18.b.- (08 July 2008)
Miscellaneous Features
Conference Calls
Calls can be placed on hold and a conference created using either the phone or desktop applications.
Additional conference members may be added up to a maximum number of 64 members.
The IP Office - Small Office Edition supports 24 conference parties with a maximum of 6 parties in any single
conference.
The IP406 and IP500 can support multiple conference calls totaling up to 64 parties. For example one
conference of 64 calls or 21 conferences of 3 calls each.
The IP412 has two 64-party conference bridges giving any combination from 2 x 64-party conferences to 42 x
3-party capacity.
Only two calls connecting through analog trunks are permitted in any single conference.
For more information on managing conference calls, refer to Chapter 12 where IP Office Conferencing Center
is described
Dial On Pickup
Also known as "Hotline". Automatically dials a specified extension when the phone is taken off hook. This
facility is commonly used in unmanned reception areas or for door entry systems to allow visitors to easily
gain assistance.
Off Hook Operation
Off-Hook Station is designed for users who want their analog phone to operate like digital or IP feature phone,
to isolate the user’s phone idle state from the Hook state. This is a useful feature when using Phone Manager
or SoftConsole to control the phone state when using a headset on an analog telephone and with call control
and dialing from Phone Manager or SoftConsole.
External Control Port
The IP Office system unit has two electronic switches, similar to relays, which can be normally open, normally
closed, pulsed open or pulsed closed and activated by dialing a short code or through Phone Manager,
SoftConsole or VoiceMail Pro action.
These switches can be used for several purposes, for example as a means to control an electronic door
release. The External Control Port switches are used to trigger/control purpose built door release equipment
which is supplied by a third party. All that needs to be done is to wire the trigger/control output of the third
party device to the appropriate External Control port pins.
E911
This is a specific service for North America. When an emergency call is connected, IP Office provides calling
party information to an external line interface unit. The external unit carries out a number to text translation
and forwards this to the emergency services bureau so that the originating location of the call is clearly
identified.
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