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IP Office Product Description
IP Office 4.2
© 2008 AVAYA All rights reserved.
Page 181
Issue 18.b.- (08 July 2008)
Phone Manager PC Requirements
· Phone support:
Any telephones connected to IP Office, although hands-free operation is only supported on suitable
Avaya Digital and IP telephones.
· PC requirements:
· Always refer to the latest Avaya IP Office Technical Tip or Technical Bulletin for any updated
information with regard to Operating Systems, Service Packs or PC hardware
· Refer to Technical Specifications section of the Product Description for Operating System and
Hardware requirements
· Licensing:
· Phone Manager Pro:
Requires a Phone Manager Pro license for each user.
· Phone Manager PC Softphone:
Requires an IP Office PC SoftPhone license in addition to the Phone Manager Pro user license. There
must be equal or greater Phone Manager Pro licenses than PC SoftPhone licenses. The use of a
headset is strongly recommended. Operation through standard speakers and integral PC microphones
is possible but not recommended.
· Phone Manager Pro screen popping provides integration with Microsoft Outlook 2000/2003/XP,
Act! 6.0 and 2005, Maximizer 7.5 and 8.0 Enterprise, Goldmine 6.0 and 6.7.
· Phone Manager PC Softphone supports QoS in the form of DiffServ for both Windows XP/2000.
· Phone Manager PC Softphone can be used over a wireless LAN; in this configuration no more
than 3 simultaneous calls can be supported per access point.
· Up to 360 Phone Manager users can be supported on the same LAN subnet as IP Office. Where
remote subnet Phone Manager users are deployed, up to 10 remote users will receive BLF updates.
· Up to 5 Phone Manager users can be supported on a single Citrix thin client server
· Instant Messaging options require the network to have a Microsoft Live Communication Server
(LCS) with both a server license and client licenses for each user. Phone Manager has been verified
as compatible with Microsoft LCS 2003 and 2005. No additional license is required in IP Office.
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