Reliant Octel 300 Spezifikationen PDF herunterladen (Seite 117)

IP Office Product Description

IP Office 4.2

Page 117

Issue 18.b.- (08 July 2008)

Avaya Digital and IP Phones

Programmable Buttons

As well as the usual dialing keys, Avaya digital and IP phones have dedicated function buttons like Mute,

Volume, Hold, Conference and Transfer. In addition to these, on many Avaya digital and IP phones there are

keys that can be programmed with a range of selected special functions. These keys can be used for calling

other extensions on the system (Direct Station Select or DSS keys), or can be used for options from speed

dialing numbers to controlling features such as Do Not Disturb. Many features use an indicator to show

whether a feature is enabled. Button programming is done through the IP Office Manager application as part of

the system configuration, although some phones allow the user to program buttons and functions where given

administration rights.

Busy Lamp Field (BLF) Indicators

Feature

· Status indicators which show the status of a programmable buttons associated feature or function.

Benefit

· Indication of when a button or associated feature is active.

Description

Avaya digital and IP phones have programmable buttons which can be assigned to various features. When

those buttons include some form of BLF indicator, the button can also be used to indicate when the feature is

active. For example, a button associated with another user will indicate when that user is active on a call. A

button associated with a group will indicate when the group has calls waiting to be answered.

The speed dial icons within the IP Office Phone Manager and SoftConsole applications also act as BLF's. When

the icons are associated with internal users, the icons will change to indicate the current status of the users.

Phone Manager and SoftConsole show these conditions:

· Busy

· Message

· Forward All

· Do Not Disturb

This feature is supported across the IP Office Small Community Network.

Call History

Feature

· Storage of called and calling number details within the user's phone and/or IP Office application.

Description

Most Avaya digital and IP phones keep a record of calls made and received, including unanswered calls. The

method of operation varies according to the phone type but in all cases the call records can be used for return

calls.

The IP Office Phone Manager application maintains a call history record of the users last 100 calls. The

application must be running to record call history. Phone Manager Lite can display call history for all calls and

missed calls only. Phone Manager Pro can display call histories for all calls, missed calls, inbound calls and

outbound calls. Entries in the call history can be used for return calls, sorted and added to the Phone Managers

local directory or speed dials.

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