Reliant Octel 300 Spezifikationen PDF herunterladen (Seite 108)

IP Office Product Description

IP Office 4.2

Page 108

Issue 18.b.- (08 July 2008)

Relay On/Off/Pulse

IP Office is fitted with two independent switch outputs for controlling external equipment such as door entry

systems. Control of these switches is via allotted handsets allowing the switches to be opened, closed or

pulsed as required. Control of switches is also accessible via Phone Manager Pro, SoftConsole and VoiceMail

Pro.

Pickup

Call Pickup allows a user to answer a call presented to another extension. Types of call pickup include:

· Pick up any call ringing on another extension.

· Pick up a Hunt Group call ringing on another extension, where the user must be a member of that Hunt

Group.

· Pick up a ringing call at a specified Extension.

· Pick up any call ringing on another extension that is a member of the Hunt group specified.

This feature is supported across the IP Office Small Community Network

Call Recording

Where IP Office has VoiceMail Pro installed it is possible to record a call and save the recording to the user’s

mailbox, a group mailbox or the voice recording library. For example, this is useful when a caller is going to

give detailed information like an address or phone number and the caller will hear a warning message or tone

that the call is being recorded in some countries. Where call recording is required for Quality Assurance, it is

possible to set the IP Office system to automatically record a percentage of calls for later review.

Beginning with IP Office R4.0, any call (normal, conference, or intrusion) and any phone type (including IP)

can be recorded. Where “advice of recording” needs to be played, IP Office will ignore Voicemail port licensing

if an insufficient number of voicemail channels have been licensed.

Note: for IP phones, a VCM channel will be required for the duration of the recording.

Telecommuter Mode

Phone Manager Pro allows the making and receiving of calls and the retrieving of voicemails from an external

phone number as if they were in the office, with Phone Manager providing the call control. The typical scenario

is the remote worker that occasionally works from home or from a hotel room.

This feature also provides billing convenience and potential cost savings for remote workers and mobile work

force as all the calls are established by IP Office: there is no need to check bills, nor to pay for expensive hotel

calls.

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Reliant Octel 300 Spezifikationen Seite 108