Reliant Octel 200 and Octel 300 Message Servers PB6001401 Bedienungsanleitung PDF herunterladen (Seite 104)

100

101

3-4

Installation and Maintenance

Volume

Octel Overture 200/300 Serenade 3.0

PB60014–01

Acting

as a Message Center

The

Octel Overture 200/300 can also be set up to answer forwarded calls and act as a message center

. For

example, a company with a service provider

Centrex service already has a means of getting calls directly

to an extension. When the extension is busy or does not answer

, the extension can be forwarded to an

Octel Overture 200/300 hunt group to take a message. Ports receiving forwarded calls are configured in

CX mode. The Octel Overture 200/300 does not attempt to call the extension number entered by the

caller but immediately goes to that extension’s mailbox and of

fers to take a message.

The attendant may also extend callers to a port to allow them to leave a voice message. This port is

configured as MX mode. As with CX mode, it does not call the extension number entered but goes to that

extension’

s mailbox and of

fers to take a message.

Using the DID/E&M T

runk Interface

DID

and E&M trunks are wired through the DID/E&M Trunk Interface so that it can monitor the

progress of those calls. If appropriate, the interface diverts the call to the Octel Overture 200/300 for call

coverage. The DID/E&M T

runk Interface and the Octel Overture 200/300 communicate via an RS-232C

serial link. Ports receiving calls from the DID/E&M T

runk Interface can be in any mode. The Octel

Overture 200/300 handles the call based upon information sent by the DID/E&M T

runk Interface module.

Refer to the

DID/E&M T

runk Interface Installation and Maintenance

manual

for more information about

how the DID/E&M T

runk Interface works.

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Reliant Octel 200 and Octel 300 Message Servers PB6001401 Bedienungsanleitung Seite 104

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