Reliant Octel 200 and Octel 300 Message Servers PB6001401 Bedienungsanleitung PDF herunterladen (Seite 511)

100

101

DTIC

10-19

Octel Overture 200/300 Serenade 3.0

PB60014–01

Call into System, Phone Rings but Is Never Answered

This

problem is unlikely

, but it could be caused by the DTIC being operational but not being allowed to

report ringing to the main system. A possible source of this problem is that the signaling method for the

DTIC is not set to the correct value. The signaling method is set in LSP T

able parameter 24 and should be

10 for the ACULAB. If the problem occurs, contact T

echnical Support.

System Answers but Voice Quality Is Poor

This

problem probably means that the PCM encoding law is incorrectly set. Check whether System Parameter

198 — PCM ENCODING FOR THE SYSTEM, is set to 1, for A-law. If not, change the value to 1.

System Answers but Pops or Buzzes

This

problem probably means that the setting of the DTIC as a clock sync source is not correct. If only

one DTIC is configured in the system, check that the DTIC is configured as the primary clock sync

source. If the DTIC is not configured as the primary clock sync source and the PBX has another clock,

the clock rates may not be the same.

If more than one DTIC is configured in the system, check that the DTIC is configured as the primary

clock sync source and also check that the PBX is using the same clock rate.

Modem

Connection Has Garbage Characters

This

problem occurs when log on is via a modem connection and the characters that appear on the screen

are random characters and digits.

The source of the problem and solution are the same as given for the System Answers But Pops or Buzzes.

Ports on the DTIC Configured for Ringing but Do Not Answer Calls

This

problem could be caused by the message server expecting dial tone when initializing the ports. The

message server

, as part of initialization, tells each port to go off hook, listen for dial tone, send a DTMF

string, and then go on hook.

At the @ prompt, use the

command to see whether the port in question has the code NDT for no dial

tone or ERR for error

. T

o determine whether the failing port number is actually on the DTIC or on

another line card instead, use the

LIST SLOT x

command, where

is the DTIC slot number

If NDT or ERR is present, check System Parameter 33 — PBX INITIALIZE CODE. The value for this

parameter should be NONE.

Restart the system to reinitialize the DTIC. Then test that the card accepts phone calls.

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Reliant Octel 200 and Octel 300 Message Servers PB6001401 Bedienungsanleitung Seite 511

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