Reliant Octel 300 Bedienerhandbuch PDF herunterladen (Seite 366)

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101

Issue 5.00

2 - 358 Features

 22-11-04 DID Transfer Operation Mode

For each DID required to step over to voice mail, enter the status that the

call will step over:

. 1 = Busy, 2 = No Answer, 3 = Both

. By default, the DID transfer operation mode is set to 0 ~ No transfer

 22-11-05/06DID No Answer Destination

For each DID required to step over to voice mail, enter the InMail Ring

Group code (102) to make InMail the overflow (no answer) destination.

. By default, the overflow (no answer) destination is Incoming Ring Group 0.

3. Set the interval after which unanswered calls should route to the overflow

destination.

 22-01-07/08DID No Answer Recall Time

Enter the interval after which unanswered calls should overflow to the

programmed overflow (no answer) destination.

. 22-01-07 = DID no answer timer for Incoming ring groups which by default is set

to 20.

. 22-01-08 = DID no answer timer for Department groups which by default is set to

60.

Programming Department Calling Group Overflow for Screened Transfers

(TRFs)

1. Set up the Department Group.

 16-02-01 Department Group Assignment for Extensions.

Assign telephone extensions to a Department Group.

. By default, telephone extensions are assigned to Department Group 1.

Assign the InMail extensions to a unique Department Group (e.g., 2).

No other extensions should be in this group.

These extensions are the extensions the system assigns to the InMail.

Do not use Department Group 1.

Be sure to set up the Department Group in order. (For example, the first

extension should be order 1, the second order 2, etc.)

 11-07-01 Department Group Pilot Numbers

Assign master (pilot) numbers to Department Groups.

2. In the active Dial Action Table, assign a Screened Transfer (TRF) Action to the

Department Group master number.

 47-13-01 Dial Action Tables: TRF Action - Screened Transfer (1) (TRF)

The corresponding Number option should be the Department Group master

number.

For example, to allow callers to place Screened Transfers to Department

Group 1 (600), enter TRF for the Action and 600 for the corresponding

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