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Inhaltsverzeichnis

Seite 1 - INMAIL SYSTEM GUIDE

INMAIL SYSTEM GUIDEIssue 5.00 December 2010

Seite 2

Issue 5.001 - 2 Quick Setup Figure 1-1 CPU without InMail Daughter Board (PZ-VM21) and CompactFlashFigure 1-2 InMail Daughter Board with CompactFl

Seite 3 - TABLE OF CONTENTS

Issue 5.002 - 92 FeaturesEntries1~255 minutesDefault = 15 47-01-11 Wait between Busy non-PagerSet the time SV8100 InMail waits after it dials a busy

Seite 4

Issue 5.00InMail System Guide 2 - 93Entries0 = Disabled1 = EnabledDefault = 1 47-20-01 Station Mailbox Message Notification Options - NotificationFor

Seite 5 - InMail System Guide iii

Issue 5.002 - 94 Features 47-20-04 Station Mailbox Message Notification Options - Notification TypeFor the selected entry (1-5), use this option to s

Seite 6 - Chapter 3 Programming

Issue 5.00InMail System Guide 2 - 95Busy Attempts and RNA Attempts are both met, the notification callout to the selected entry is cancelled.There are

Seite 7 - Chapter 5 Soft Key Glossary

Issue 5.002 - 96 FeaturesDefault = 0 47-22-03 Group Mailbox Message Notification Options - Notification End HourFor the selected entry (1-5), use thi

Seite 8

Issue 5.00InMail System Guide 2 - 97This option applies to pager and non-pager callouts. If the Busy Attempts and RNA Attempts are both met, the notif

Seite 9 - Quick Setup

Issue 5.002 - 98 Features↓ Dial OP(67)/Press “More >” → “Setup”Mailbox Options menu.↓ Dial N(6)/Press “Notify”Notification Type Selection menu.↓ Di

Seite 10 - 1 - 2 Quick Setup

Issue 5.00InMail System Guide 2 - 99Off/OffTurn All Notifications off.Dest/DestinationsProceed to notification Destination SelectionMenu.Back/BackGo b

Seite 11 - LED INDICATION

Issue 5.002 - 100 FeaturesInMail plays a summary of your Message Notification settings. If phone number is already entered ↓ Dial E(3)/Press “Enbl”

Seite 12

Issue 5.00InMail System Guide 2 - 1018. Message Notification Programming (Number)9. Message Notification Programming (Security Code required)9.1 Soft

Seite 13

Issue 5.00InMail System Guide 1 - 3SECTION 2 LED INDICATION1. Power up the system. Remove the grounded wrist strap. Mount the PZ-VM21 onto CD-CP00.

Seite 14 -  22-11 DID Assignment

Issue 5.002 - 102 FeaturesKey *Keep current setting and proceed to RNA Attempt countmenu.Key #Keep current setting and return to main Notification men

Seite 15

Issue 5.00InMail System Guide 2 - 103THIS PAGE INTENTIONALLY LEFT BLANK

Seite 16 - INMAIL SYSTEM REQUIREMENTS

Issue 5.002 - 104 Features

Seite 17

Issue 5.00InMail System Guide 2 - 105Dial Action TableDescriptionThe Dial Action Table defines the dialing options for the Call Routing Mailbox chosen

Seite 18 - Dial 0 for the operator

Issue 5.002 - 106 FeaturesThe following block diagram shows the default InMail Automated Attendant configuration. Trunks Route to Answer Table 1 4

Seite 19 - 09 + 2 (for night mode 2)

Issue 5.00InMail System Guide 2 - 107Dial Action Table OptionsThe following table summarizes the Dial Action Table dial (key) actions and their associ

Seite 20

Issue 5.002 - 108 FeaturesProgramming1. Assign a Dial Action Table to each active Call Routing Mailbox. 47-08-01 Dial Action TableThe Call Routing Ma

Seite 21 - # + hang up

Issue 5.00InMail System Guide 2 - 1093. Set the time limit for dialing commands for the Automated Attendant caller. 47-08-03 Time Limit for Dialing C

Seite 22 - 1 - 14 Quick Setup

Issue 5.002 - 110 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 23 - Features

Issue 5.00InMail System Guide 2 - 111Directory DialingDescriptionDirectory Dialing allows an Automated Attendant caller to reach an extension by diali

Seite 24 - FEATURE GLOSSARY

Issue 5.001 - 4 Quick SetupSECTION 4 BASIC FUNCTIONS WITHOUT MAIN GREETINGTo make the InMail answer, the following programming must be done. The exam

Seite 25 - InMail System Guide 2 - 17

Issue 5.002 - 112 FeaturesRelated FeaturesDirectory Dialing MailboxA Directory Dialing Mailbox is the type of mailbox required to implement Directory

Seite 26 - 2 - 18 Features

Issue 5.00InMail System Guide 2 - 1133. Set up Directory Lists to control which extensions Directory Dialing can access. 47-02-15 Directory List (Dir

Seite 27 - InMail System Guide 2 - 19

Issue 5.002 - 114 FeaturesIf the caller waits too long to dial, the Directory Dialing Message repeats.. By default, Directory Dialing callers have 5 s

Seite 28 - 2 - 20 Features

Issue 5.00InMail System Guide 2 - 11511. Enable callers to access Directory Dialing from a Dial Action Table action.Make sure you have an action in th

Seite 29 - InMail System Guide 2 - 21

Issue 5.002 - 116 Features 47-14-03 Extension Name Match (Name Match)Select the portion of the extension name on which the Directory Dialing Mailbox

Seite 30 - 2 - 22 Features

Issue 5.00InMail System Guide 2 - 117 47-14-05 Screened Transfer Timeout (Scrn Trf Timeout)Set how long a Screened Transfer from the Directory Dialin

Seite 31 - InMail System Guide 2 - 23

Issue 5.002 - 118 Features10. Enable the Directory Dialing Mailbox to directly answer an outside call.Make sure the active Answer Table uses the Call

Seite 32 - 2 - 24 Features

Issue 5.00InMail System Guide 2 - 119OperationRecording a Directory Dialing MessageLog On to System Administrator’s mailbox.SA (72)Access System Admin

Seite 33 - InMail System Guide 2 - 25

Issue 5.002 - 120 FeaturesDialing Options Available while Entering a NameThe following table shows the dialing options available to the caller while t

Seite 34 - FEATURE DESCRIPTIONS

Issue 5.00InMail System Guide 2 - 121Dialing Options Available for duplicate Employee NamesIf the name the caller enters is used by more than one empl

Seite 35 - InMail System Guide 2 - 27

Issue 5.00InMail System Guide 1 - 53. In 15-02-26 Message Key Operation Mode, enter 1 at each extension for which you are adding a mailbox. This enabl

Seite 36 - 2 - 28 Features

Issue 5.002 - 122 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 37 - ACD Delay Announcement

Issue 5.00InMail System Guide 2 - 123Directory Dialing MailboxDescriptionA Directory Dialing Mailbox is the type of mailbox required to implement Dire

Seite 38

Issue 5.002 - 124 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 39

Issue 5.00InMail System Guide 2 - 125Distribution ListDescriptionA Distribution List is a list of extensions that will receive a message you record an

Seite 40 - 2 - 32 Features

Issue 5.002 - 126 Features2. Enter the destination extensions into the Distribution List: 47-17-01 Routing Mailbox Type (Mailbox Type)Enter the membe

Seite 41 - Announcement Mailbox

Issue 5.00InMail System Guide 2 - 127 Editing a Distribution List and Recording a NameTo edit a Distribution List and record a name:1. Log onto a Syst

Seite 42 - 2 - 34 Features

Issue 5.002 - 128 Features[Done] Select to accept the recorded name and go back to the Record Name Menu. • Alternately dial #.[Del] [Del] Select to er

Seite 43 - InMail System Guide 2 - 35

Issue 5.00InMail System Guide 2 - 129Email NotificationDescriptionEmail Notification automatically sends an email notification when a Subscriber Mailb

Seite 44

Issue 5.002 - 130 FeaturesCollecting the Email Notification DataIn order for the installation site’s SV8100 to send email notifications, it must have

Seite 45

Issue 5.00InMail System Guide 2 - 131An Explanation of the Message Sender (From) FieldLike any other email client, Email Notification uses the From fi

Seite 46

Issue 5.001 - 6 Quick Setup2. Have the Direct Inward Lines or Direct Inward Dial lines terminate to InMail (extension 555). 22-07-01 DIL AssignmentFo

Seite 47 - Announcement Message

Issue 5.002 - 132 FeaturesEmail from Intercom Caller with Programmed NameWhen a voice message is left from an extension with a programmed name, Outloo

Seite 48 - 2 - 40 Features

Issue 5.00InMail System Guide 2 - 133Email from Intercom Caller without Extension NameWhen a voice message is left from an extension without a program

Seite 49 - Answer Schedule Override

Issue 5.002 - 134 FeaturesEmail from Outside Caller with Caller IDWhen a voice message is left by an outside caller and Caller ID was pro-vided, Outlo

Seite 50

Issue 5.00InMail System Guide 2 - 135Email from Outside Caller without Caller IDWhen a voice message is left by an outside caller and Caller ID was no

Seite 51

Issue 5.002 - 136 Featuresdemonstrably also fetch their mail from the same place. Check with your email provider to see if this type of login is requi

Seite 52 - 2 - 44 Features

Issue 5.00InMail System Guide 2 - 137Setting Up the System SMTP Options1. 47-18-01: ENABLE SMTPEnter 1 to enable SMTP email delivery system-wide.3 By

Seite 53 - Answer Tables

Issue 5.002 - 138 Features47-18-04: SMTP ENCRYPTIONEnter 0.- If encryption is disabled, all messaging is in plain text.3 By default, this option is di

Seite 54

Issue 5.00InMail System Guide 2 - 139Setting Up POP3 Login1. If yes:47-18-05: SMTP AUTHENTICATIONTo enable POP3 Authentication, enter 2.3 By default,

Seite 55

Issue 5.002 - 140 FeaturesSetting Up the Subscriber Mailbox Options1. If yes:47-02-20: ENABLE EMAILEnter 1 (Yes). - The subscriber can also do this fr

Seite 56

Issue 5.00InMail System Guide 2 - 141OperationTurn Email Notification On or OffIn these instructions:[Super Display Soft Key][Keyset Soft Key]To turn

Seite 57

Issue 5.00InMail System Guide 1 - 73. Review the default Automated Attendant setup.SECTION 7 SET UP SIMPLE DAY/NIGHT ANSWERINGAfter you set up DILs t

Seite 58 - 2 - 50 Features

Issue 5.002 - 142 Features

Seite 59 - InMail System Guide 2 - 51

Issue 5.00InMail System Guide 2 - 143Erasing All MessagesDescriptionThe System Administrator can delete all messages in a Subscriber Mailbox. Erasing

Seite 60 - 2 - 52 Features

Issue 5.002 - 144 FeaturesOperationErasing All Messages System-WideLog On to System Administrator’s mailbox.SA (72)Access System Administrator options

Seite 61

Issue 5.00InMail System Guide 2 - 145Exiting a MailboxDescriptionA Subscriber Mailbox user can exit their mailbox by dialing a code, pressing a soft k

Seite 62 - 2 - 54 Features

Issue 5.002 - 146 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 63 - Answering Machine Emulation

Issue 5.00InMail System Guide 2 - 147External TransferDescriptionExternal Transfer allows an Automated Attendant caller to automatically route to an o

Seite 64

Issue 5.002 - 148 Features3. Program the Common Abbreviated Dialing bin for External Transfer. 13-04-01 Abbreviated Dialing Number and Name or Servic

Seite 65 - Auto Attendant Do Not Disturb

Issue 5.00InMail System Guide 2 - 149Fax DetectionDescriptionThe Automated Attendant can detect incoming fax calls and transfer them to a fax machine.

Seite 66

Issue 5.002 - 150 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 67 - Auto Erase or Save

Issue 5.00InMail System Guide 2 - 151Find Me Follow MeDescriptionFind-Me Follow-Me helps an Automated Attendant caller locate an extension user who is

Seite 68 - 2 - 60 Features

Issue 5.001 - 8 Quick Setup All trunks by default are assigned to Answer Table 1. Answer Table 1, which runs Monday-Friday from 8:30AM to 5:00PM, us

Seite 69 - Auto Time Stamp

Issue 5.002 - 152 FeaturesRelated FeaturesAutomated AttendantThe Automated Attendant can automatically answer the telephone system’s incoming calls, p

Seite 70

Issue 5.00InMail System Guide 2 - 153 47-02-24: IntraMail Station Mailbox Options - All Find-Me Follow-Me Enabled  47-06-22: Group Subscriber Mailbo

Seite 71 - Automated Attendant

Issue 5.002 - 154 Featuresbut do not include a line access code (such as 9). If the number you enter is extension number, it will be an Intercom call.

Seite 72

Issue 5.00InMail System Guide 2 - 155↓ Dial O(6) / Press "On" ↑ Dial O(6) / Press "Off" 2.1 Soft key Operation (3-Line Phone/Super

Seite 73

Issue 5.002 - 156 FeaturesIntraMail plays a summary of your Find-Me Follow-Me settings. If phone number already exists ↓ Dial E(3) / Press "Enbl&

Seite 74

Issue 5.00InMail System Guide 2 - 1576. Message Notification Programming (End Hour) 6.1 Soft key Operation (3-Line Phone/Super Display Phone) Next Kee

Seite 75 - Automated Attendant Transfer

Issue 5.002 - 158 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 76 - 2 - 68 Features

Issue 5.00InMail System Guide 2 - 159Flexible Answering SchedulesDescriptionThe Automated Attendant can answer outside calls with different announceme

Seite 77

Issue 5.002 - 160 FeaturesOperationNot applicable

Seite 78 - 2 - 70 Features

Issue 5.00InMail System Guide 2 - 161Flexible Call RoutingDescriptionThe Automated Attendant provides outside callers with a wide variety of dialing (

Seite 79 - Call Forward to a Mailbox

Issue 5.00InMail System Guide 1 - 9Example 1: Set Up Separate Day and Night GreetingsChange the Default Mailbox to Call Routing Mailbox 2.47-11-03 Def

Seite 80

Issue 5.002 - 162 FeaturesProgrammingRefer to Automated Attendant on page 2-63 for more on how to set up your Flexible Answering Schedules.OperationNo

Seite 81

Issue 5.00InMail System Guide 2 - 163Flexible Mailbox Numbering PlanDescriptionFlexible Mailbox Numbering Plan allows you to customize site extension

Seite 82 - 2 - 74 Features

Issue 5.002 - 164 Features4. Modify the Dial Action Tables to accommodate the new numbering.. Refer to TRF Action - Screened Transfer (1) (TRF) on pag

Seite 83 - Caller ID

Issue 5.00InMail System Guide 2 - 1654. Modify the Dial Action Tables to accommodate the new numbering.. Refer to TRF Action - Screened Transfer (1) (

Seite 84

Issue 5.002 - 166 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 85

Issue 5.00InMail System Guide 2 - 167Forced Unscreened TransferDescriptionA Subscriber can optionally convert Automated Attendant Screened Transfers t

Seite 86

Issue 5.002 - 168 FeaturesOperationNot applicable

Seite 87

Issue 5.00InMail System Guide 2 - 169Getting Recorded HelpDescriptionIf a Subscriber Mailbox user dials an incorrect code or forgets what to dial whil

Seite 88 - 2 - 80 Features

Issue 5.002 - 170 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 89

Issue 5.00InMail System Guide 2 - 171Go To A MailboxDescriptionAn Automated Attendant caller can dial a digit to route to a Call Routing or Announceme

Seite 90

Issue 5.001 - 10 Quick SetupExample 2: Provide Unique Day and Night Dialing Options for CallersSet up separate day and night greetings.Following examp

Seite 91 - Caller ID with Return Call

Issue 5.002 - 172 FeaturesRelated FeaturesAutomated AttendantThe Automated Attendant can automatically answer the telephone system’s incoming calls, p

Seite 92 - 2 - 84 Features

Issue 5.00InMail System Guide 2 - 173GreetingDescriptionA Subscriber Mailbox user can record a personalized greeting for his mailbox. After the greeti

Seite 93

Issue 5.002 - 174 FeaturesMultiple GreetingsIn systems with Multiple Greetings, the mailbox subscriber can record up to three separate greetings and m

Seite 94 - 2 - 86 Features

Issue 5.00InMail System Guide 2 - 175Programming1. Set the maximum length of Subscribe Mailbox greetings. 47-01-03 Subscriber Message Length (Subs Ms

Seite 95

Issue 5.002 - 176 FeaturesTo log into any valid Subscriber Mailbox, enter IXXX in the corresponding Number option. For example, to allow callers to d

Seite 96

Issue 5.00InMail System Guide 2 - 177Change Auto Attendant Do Not Disturb.O (6) Turn Auto Attendant Do Not Disturb off or on.[Auto-attendant Dnd: On][

Seite 97

Issue 5.002 - 178 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 98

Issue 5.00InMail System Guide 2 - 179Group (Shared) MailboxDescriptionDepartment/Ring Group Mailbox Group (Shared) MailboxA Group Mailbox is a Depart

Seite 99 - Default = X*M

Issue 5.002 - 180 FeaturesUCD Group MailboxIf a UCD Group is set to overflow to voice mail, an unanswered call into the group is picked up by the UCD

Seite 100 - 2 - 92 Features

Issue 5.00InMail System Guide 2 - 181Remote Logon at an extension assigned to the Group mailbox hears, “That mailbox does not exist.” They then return

Seite 101 - InMail System Guide 2 - 93

Issue 5.00InMail System Guide 1 - 11Example 3: Manual Night Mode Control of the Automated AttendantSet up programmable keys to switch the system into

Seite 102 - 2 - 94 Features

Issue 5.002 - 182 Features 47-03-02 Group Mailbox NumberThe Group Mailbox Number is the same as the Department Group master (pilot) number. Use this

Seite 103 - InMail System Guide 2 - 95

Issue 5.00InMail System Guide 2 - 183 47-08 Call Routing Mailbox Options 47-09 Announcement Mailbox Options4. Set up the Subscriber Mailbox options

Seite 104 - 2 - 96 Features

Issue 5.002 - 184 Features 47-06-01 Number of MessagesSet the maximum number of messages (1~99) that can be left in the Group Mailbox.. By default, t

Seite 105 - Operation

Issue 5.00InMail System Guide 2 - 185OperationRefer to the following features for operation of the specific Group Mailbox type: Announcement Mailbox R

Seite 106

Issue 5.002 - 186 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 107 - ↓ Press “More”

Issue 5.00InMail System Guide 2 - 187Guest MailboxDescriptionAn outside party can have their own Guest Mailbox mailbox for receiving and sending messa

Seite 108

Issue 5.002 - 188 FeaturesMake CallA Make Call callback to a Guest Mailbox is helpful only if an extension has a Call Coverage key for the virtual ext

Seite 109

Issue 5.00InMail System Guide 2 - 189Programming1. Set up a virtual extension for the Guest Mailbox. 11-04-01 Virtual Extension NumberingAssign an un

Seite 110

Issue 5.002 - 190 FeaturesTransferring your call to a Guest MailboxTo transfer your active call to a coworker’s mailbox:1. Press Hold.2. Press Message

Seite 111 - InMail System Guide 2 - 103

Issue 5.00InMail System Guide 2 - 191Hang UpDescriptionHang Up is an Automated Attendant option that immediately hangs up the outside call. When setti

Seite 112 - 2 - 104 Features

This page is left blank intentionally

Seite 113 - Dial Action Table

Issue 5.001 - 12 Quick SetupAllow the extension to switch the system night mode.1. In 20-07-01 Manual Night Mode Switching, enter 1 to enable night mo

Seite 115 - Related Features

Issue 5.00InMail System Guide 2 - 193Hotel MotelDescriptionHotel integration allows the VM8000 InMail to be used in a hotel environment. In addition t

Seite 116 - Programming

Issue 5.002 - 194 FeaturesRelated FeaturesMailboxesProgramming 40-07-01 Voice prompt Language Assignment for VRSThis sets the default language for th

Seite 117

Issue 5.00InMail System Guide 2 - 1953. Dial the extension number of the room you want to check in.4. You hear confirmation tone.5. Hang up.Check-OutT

Seite 118 - 2 - 110 Features

Issue 5.002 - 196 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 119 - Directory Dialing

Issue 5.00InMail System Guide 2 - 197InMail Upload Download AudioDescriptionThe InMail Upload Download Audio feature allows the upload of mailbox gree

Seite 120

Issue 5.002 - 198 FeaturesBelow is the page layout diagram for the two different User Pro login IDs: Message Name Format:Downloaded messages are auto

Seite 121

Issue 5.00InMail System Guide 2 - 199Service Conditions VRS and InMail messages are recorded in an ADPCM format which may not be easily opened on the

Seite 122

Issue 5.002 - 200 Features The User Pro message page does not refresh automatically, to see new messages the page must be refreshed. For instance if

Seite 123

Issue 5.00InMail System Guide 2 - 201Programming 90-02-01Programming Password Setup – User NameSet the system user names. By default each mailbox ca

Seite 124

Issue 5.00InMail System Guide 1 - 13Fixed Call Forward the virtual extension to Voice Mail.1. In 24-06-01 Fixed Call Forwarding, enable immediate Fixe

Seite 125

Issue 5.002 - 202 FeaturesListening to Voice Mail Messages Using User Admin Mode (UA)All messages stored on the VM8000 InMail can be accessed via the

Seite 126 - Mailbox

Issue 5.00InMail System Guide 2 - 2033. At the main menu, click on the InMail Audio Up/Down Load icon.

Seite 127

Issue 5.002 - 204 Features4. Choose the extension number to be changed, and make sure Audio Data is set to Incoming Messages. The message numbers cor

Seite 128

Issue 5.00InMail System Guide 2 - 2056. To listen to a message: To the right of the message you want to hear, click on the download icon.  Depending

Seite 129

Issue 5.002 - 206 FeaturesListening to Voice Mail Messages Using Mailbox User Mode (UB)1. To log in, open an Internet browser and enter the IP of the

Seite 130 - 2 - 122 Features

Issue 5.00InMail System Guide 2 - 2074. The message numbers correspond to the same message number when accessed via the telephone. Message 1 is the fi

Seite 131 - Directory Dialing Mailbox

Issue 5.002 - 208 Features6. To listen to a message: To the right of the message you want to hear, click on the download icon.  Depending on the set

Seite 132 - 2 - 124 Features

Issue 5.00InMail System Guide 2 - 209Changing Mailbox Greetings using User Admin Mode (UA)Audio files up to 1MB may be uploaded to the VM8000 InMail f

Seite 133 - Distribution List

Issue 5.002 - 210 Features3. At the main menu, click on the InMail Audio Up/Down Load icon.

Seite 134

Issue 5.00InMail System Guide 2 - 2114. Choose the extension number to be changed, and make sure Audio Data is set to Outgoing Messages. . The greeti

Seite 135 - InMail System Guide 2 - 127

Issue 5.001 - 14 Quick SetupTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 136 - 2 - 128 Features

Issue 5.002 - 212 Features5. To delete a greeting: Click on the red X icon to the right of the appropriate greeting. 6. To upload a greeting: Under

Seite 137 - Email Notification

Issue 5.00InMail System Guide 2 - 213 Browse to find the location on the PC where the greeting file is stored.  Click on the upload icon to the rig

Seite 138 - 2 - 130 Features

Issue 5.002 - 214 FeaturesChanging Mailbox Greetings using Mailbox User Mode (UB)Audio files up to 1MB may be uploaded to the VM8000 InMail for any ma

Seite 139 - InMail System Guide 2 - 131

Issue 5.00InMail System Guide 2 - 2153. The main menu will display. Click on the InMail Audio Up/Down Load icon. At the main menu, click on the InMai

Seite 140 - 2 - 132 Features

Issue 5.002 - 216 Features. The greeting numbers correspond to the same greeting number when accessed via the telephone. Greeting 1 is GR1, Greeting 2

Seite 141 - InMail System Guide 2 - 133

Issue 5.00InMail System Guide 2 - 2174. To delete a greeting: Click on the red X icon to the right of the appropriate greeting. 5. To upload a greet

Seite 142 - 2 - 134 Features

Issue 5.002 - 218 Features Browse to find the location on the PC where the greeting file is stored.  Click on the upload icon to the right of the s

Seite 143 - POP3 Login

Issue 5.00InMail System Guide 2 - 219The uploaded greeting will appear in the assigned location.

Seite 144

Issue 5.002 - 220 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 145 - InMail System Guide 2 - 137

Issue 5.00InMail System Guide 2 - 221Instruction MenuDescriptionThe Instruction Menu is the announcement that plays to Automated Attendant callers. No

Seite 146 - 2 - 138 Features

InMail System Guide 2 - 15Chapter2FeaturesSECTION 1 INTRODUCTION TO INMAIL FEATURESThis chapter provides detailed information on the InMail features.

Seite 147 - Setting Up POP3 Login

Issue 5.002 - 222 FeaturesOperationRecording an Instruction Menu for a Call Routing MailboxLog On to System Administrator’s mailbox.SA (72) Access Sys

Seite 148 - 2 - 140 Features

Issue 5.00InMail System Guide 2 - 223Language SettingsDescriptionThe Language setting feature allows the telephone display language and the InMail mai

Seite 149

Issue 5.002 - 224 Features 09 (German) 10 (Madrid Spanish) 11 (Norwegian) 12 (Parisian French) 13 (Brazilian Portuguese) 14 (Japanese) 15 (Mand

Seite 150 - 2 - 142 Features

Issue 5.00InMail System Guide 2 - 225 20-13-53 Class of Service Setup - Language Selection for specific extensionDefine whether class of service user

Seite 151 - Erasing All Messages

Issue 5.002 - 226 FeaturesOwn To change your own spoken mailbox language, press Own softkeyChange LangSelect desired language, press down arrow to adv

Seite 152

Issue 5.00InMail System Guide 2 - 227Leaving a MessageDescriptionAn extension user or outside caller can leave a voice message in a coworker’s mailbox

Seite 153 - Exiting a Mailbox

Issue 5.002 - 228 FeaturesRelated FeaturesNext Call Routing MailboxThe Next Call Routing Mailbox provides callers with additional dialing options afte

Seite 154 - 2 - 146 Features

Issue 5.00InMail System Guide 2 - 229ProgrammingNo additional programming required.OperationLeaving a Message for a CoworkerTo leave a message in the

Seite 155 - External Transfer

Issue 5.002 - 230 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 156

Issue 5.00InMail System Guide 2 - 231Listening to MessagesDescriptionWhile or after listening to a message, a Subscriber Mailbox user has many message

Seite 157 - Fax Detection

Issue 5.002 - 16 FeaturesSECTION 2 FEATURE GLOSSARY Feature Name Description UsageAdministrator Security Code ControlSee Security Code on page 2-23

Seite 158 - 2 - 150 Features

Issue 5.002 - 232 FeaturesNotes:If a subscriber’s mailbox is set to Auto Save messages, InMail saves partially listened-to messages but does not relam

Seite 159 - Find Me Follow Me

Issue 5.00InMail System Guide 2 - 233Programming1. Set the Message Backup/Go Ahead Time. 47-01-05 Message Backup/Go Ahead Time (Msg Bkup/Adv Time)Thi

Seite 160

Issue 5.002 - 234 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 161 - InMail System Guide 2 - 153

Issue 5.00InMail System Guide 2 - 235Live RecordDescriptionLive Record allows a subscriber to record their active call as a new message in their mailb

Seite 162

Issue 5.002 - 236 Features2. Enable or disable the Live Record beep. 47-02-07 Recording Conversation Beep (Rec Conv Beep)Enable (1) the Live Record b

Seite 163

Issue 5.00InMail System Guide 2 - 237Log On to Voice MailDescriptionA subscriber can log on to their mailbox using a method that best suits their need

Seite 164

Issue 5.002 - 238 Featuresshould enable a Security Code for their mailbox to prevent unauthorized logons.Related FeaturesAutomated AttendantThe Automa

Seite 165

Issue 5.00InMail System Guide 2 - 239corresponding Number option. The key you choose must represent the first digit in the Subscriber Mailbox numbers.

Seite 166 - 2 - 158 Features

Issue 5.002 - 240 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 167 - Flexible Answering Schedules

Issue 5.00InMail System Guide 2 - 241Mailbox Announcement MessageDescriptionThe Mailbox Announcement Message is a message, recorded by the System Admi

Seite 168

Issue 5.00InMail System Guide 2 - 17Automatic Routing for Rotary Dial CallersIf an Automated Attendant caller does not dial any digits, InMail automat

Seite 169 - Flexible Call Routing

Issue 5.002 - 242 FeaturesOperation Recording a Mailbox Announcement MessageTo record a Mailbox Announcement Message:1. Log onto System Administrator

Seite 170

Issue 5.00InMail System Guide 2 - 243 c.[Erase] Select to erase the Mailbox Announcement Message. • Alternately dial E (3).d.[Exit] Select to go b

Seite 171 - Description

Issue 5.002 - 244 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 172 -  11-01-01 System Numbering

Issue 5.00InMail System Guide 2 - 245Mailbox NameDescriptionA caller leaving a message in a Subscriber Mailbox can hear the mailbox’s prerecorded name

Seite 173 - . By default:

Issue 5.002 - 246 Features* Pause or restart recording.[Resume][Pause]E (3) Erase recording.[Cncl]# Exit recording mode.[Done]E (3) Erase the currentl

Seite 174 - 2 - 166 Features

Issue 5.00InMail System Guide 2 - 247Recording or Erasing Co-worker’s Names from a System Administrator’s MailboxLog On to System Administrator’s Mail

Seite 175 - Forced Unscreened Transfer

Issue 5.002 - 248 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 176

Issue 5.00InMail System Guide 2 - 249Mailbox Options MenuDescriptionThe Mailbox Options Menu is a sub-menu of a subscriber’s Main Menu that provides a

Seite 177 - Getting Recorded Help

Issue 5.002 - 250 FeaturesOperationAccessing the Mailbox Options MenuLog On to Subscriber Mailbox.OP (67)Access the Mailbox Options Menu.[Not applicab

Seite 178 - 2 - 170 Features

Issue 5.00InMail System Guide 2 - 251Mailbox Security Code DeleteDescriptionThe System Administrator can delete the security code for any Subscriber M

Seite 179 - Go To A Mailbox

Issue 5.002 - 18 FeaturesErasing All MessagesLets the System Administrator delete mailbox messages system-wide.MaintenanceExiting a Mailbox An extensi

Seite 180

Issue 5.002 - 252 FeaturesOperationDeleting a Mailbox Security CodeLog On to System Administrator’s Mailbox.SA (72)Access System Administrator options

Seite 181 - Greeting

Issue 5.00InMail System Guide 2 - 253Main MenuDescriptionAfter a Subscriber Mailbox user logs into their mailbox, InMail provides them with the Main M

Seite 182

Issue 5.002 - 254 FeaturesRelated FeaturesSee the Mailbox Main Menu chart above.ProgrammingNo additional programming required.OperationAccessing the M

Seite 183

Issue 5.00InMail System Guide 2 - 255Make CallDescriptionMake Call lets a Subscriber Mailbox user listen to a voice message and dial MC to return the

Seite 184

Issue 5.002 - 256 Features. By default, a trunk’s ability to receive Caller ID data is disabled (0). 14-01-22 Basic Trunk Data Setup - Caller ID to V

Seite 185 - InMail System Guide 2 - 177

Issue 5.00InMail System Guide 2 - 257OperationUsing Make Call from your MailboxLog On to Subscriber Mailbox.L (5) Listen to the message for which you

Seite 186 - 2 - 178 Features

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Seite 187 - Group (Shared) Mailbox

Issue 5.00InMail System Guide 2 - 259Message Count DisplayDescriptionThe telephone display provides interactive status updates for the subscriber’s ma

Seite 188

Issue 5.002 - 260 Features Pressing Message a second time either calls Voice Mail or returns the Message Waiting call, depending on which count is di

Seite 189

Issue 5.00InMail System Guide 2 - 261Message DeleteDescriptionA Subscriber Mailbox user can delete any message left in their mailbox. Message Delete l

Seite 190 - For a Routing Mailbox:

Issue 5.00InMail System Guide 2 - 19Greeting A Subscriber Mailbox user can record a personalized greeting for their mailbox. With Multiple Greetings,

Seite 191 - Q = All lists) to which

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Seite 192

Issue 5.00InMail System Guide 2 - 263Message ForwardDescriptionA Subscriber Mailbox user can forward a message in their mailbox to a coworker or cowor

Seite 193

Issue 5.002 - 264 FeaturesOperationForwarding a MessageLog On to Subscriber Mailbox.L (5) Access the Message Listen mode (to listen to the message tha

Seite 194 - 2 - 186 Features

Issue 5.00InMail System Guide 2 - 265Message LengthDescriptionYou can set the maximum length of a message that can be left in a Subscriber Mailbox. Wh

Seite 195 - Guest Mailbox

Issue 5.002 - 266 Features 47-01-04 Non-Subscriber Message Length (Mbox Msg Length)This option sets the maximum length (1~4095 seconds) of recorded m

Seite 196

Issue 5.00InMail System Guide 2 - 267Message Listen ModeDescriptionAfter logging on to their mailbox, the subscriber can select the category of messag

Seite 197

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Seite 198 - 2 - 190 Features

Issue 5.00InMail System Guide 2 - 269Message NotificationDescriptionOnce activated by the Subscriber Mailbox user, Message Notification dials a teleph

Seite 199

Issue 5.002 - 270 Featuresthe call.. Note that the recipient can skip the announcement by dialing 1 to log on to their mailbox after answering the cal

Seite 200 - 2 - 192 Features

Issue 5.00InMail System Guide 2 - 271 47-01-14 Number of Callout Attempts (Notify Call Attmpt)Set how many times (1~99 attempts) InMail retries an in

Seite 201 - Hotel Motel

Issue 5.002 - 20 FeaturesLog On to Voice Mail An extension user can press a key to log on to access their InMail mailbox.With Remote Logon, an employe

Seite 202

Issue 5.002 - 272 Features 47-01-12 Wait Between RNA Non-Pager Callout Attempts (Notify RNA Intvl)Set how long InMail will wait (1~255 minutes), afte

Seite 203

Issue 5.00InMail System Guide 2 - 2732 = pager 47-20-05 Notification Number (Index 1~5)For the selected entry, use this option to set the telephone n

Seite 204 - 2 - 196 Features

Issue 5.002 - 274 FeaturesOperationSetting Up Message NotificationLog On to Subscriber Mailbox.OP (67)Access the Mailbox Options menu.[Not applicable]

Seite 205 - InMail Upload Download Audio

Issue 5.00InMail System Guide 2 - 275*Skip this option without changing your entry.[Next]#Back up to the previous level without changing your entry.[E

Seite 206

Issue 5.002 - 276 FeaturesAnswering a Message Notification Callout to a TelephoneTo answer a Message Notification to a telephone:1. Answer the callout

Seite 207 - Service Conditions

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Seite 208 - Troubleshooting

Issue 5.002 - 278 Features

Seite 209

Issue 5.00InMail System Guide 2 - 279Message Playback DirectionDescriptionWhen a user dials L (5) after logging on to their mailbox, InMail plays thei

Seite 210

Issue 5.002 - 280 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 211 - InMail System Guide 2 - 203

Issue 5.00InMail System Guide 2 - 281Message RecordDescriptionSee Record and Send a Message on page 2-313.Related FeaturesSee Record and Send a Messag

Seite 212

Issue 5.00InMail System Guide 2 - 21Message NotificationOnce activated by the mailbox user, a telephone number is dialed to let the recipient know the

Seite 213

Issue 5.002 - 282 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 214

Issue 5.00InMail System Guide 2 - 283Message ReplyDescriptionA Subscriber Mailbox user can reply to a message from a coworker by dialing RE, without k

Seite 215

Issue 5.002 - 284 Features* Pause or restart recording.[Resume][Pause]E (3) Erase recording.[Cncl]# End the recording.[Done]* Back up and re-enter the

Seite 216

Issue 5.00InMail System Guide 2 - 285Message Storage LimitDescriptionMessage Storage Limit sets how many messages can be left in a Subscriber Mailbox.

Seite 217 -  Audio Format: CCiTT a-law

Issue 5.002 - 286 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 218 - 2 - 210 Features

Issue 5.00InMail System Guide 2 - 287Message Waiting LampDescriptionAn extension’s Message Waiting (MSG) lamp flashes on the telephone to indicate tha

Seite 219 - InMail System Guide 2 - 211

Issue 5.002 - 288 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 220

Issue 5.00InMail System Guide 2 - 289Multiple Company GreetingsDescriptionThe Automated Attendant can answer each individual trunk (outside line) with

Seite 221

Issue 5.002 - 290 FeaturesProgramming1. Assign an Answer Table to each trunk. 47-10-01 Answer Table Assignment (Answer Table)Assign an Answer Table (

Seite 222

Issue 5.00InMail System Guide 2 - 291Next Call Routing MailboxDescriptionThe Next Call Routing Mailbox provides callers with additional dialing option

Seite 223 - InMail System Guide 2 - 215

InMail System Guide i_________________________________________________________________________________________________________________________________

Seite 224 - 2 - 216 Features

Issue 5.002 - 22 FeaturesProgramming Voice MailYou can program (customize) InMail by using the PCPro and WebPro programming applications. Limited prog

Seite 225

Issue 5.002 - 292 Features Dialing Options while Listening to a Subscriber Mailbox Greeting47-02-14 Next CallRouting Mailbox47-02-13 Dialing OptionDi

Seite 226

Issue 5.00InMail System Guide 2 - 293Logging On to a Subscriber Mailbox while Listening to the GreetingA subscriber who wishes to log on to their mail

Seite 227 - InMail System Guide 2 - 219

Issue 5.002 - 294 Features Direct Announcement Mailbox Routing(If the outside caller routes directly to the Announcement Mailbox)47-09-01 Next CallRou

Seite 228 - 2 - 220 Features

Issue 5.00InMail System Guide 2 - 295Routed Announcement Mailbox Routing (If outside caller routes to Announcement Mailbox from Call Routing Mailbox)

Seite 229 - Instruction Menu

Issue 5.002 - 296 FeaturesRelated FeaturesCall Forward to a MailboxThe Next Call Routing Mailbox dial options also apply to a subscriber’s Direct Inwa

Seite 230

Issue 5.00InMail System Guide 2 - 297Programming Announcement Mailboxes1. Assign the Next Call Routing Mailbox for the Announcement Mailbox (if requir

Seite 231 - Language Settings

Issue 5.002 - 298 Features

Seite 232 - Guide to Feature Programming

Issue 5.00InMail System Guide 2 - 299Park and Page/Auto Attendant Direct to VoiceMailDescriptionPark and PagePark and Page can automatically Park a ca

Seite 233 - InMail System Guide 2 - 225

Issue 5.002 - 300 FeaturesAutomated Attendant Direct to Voice Mail (DVM)When an extension has Automated Attendant Direct to Voice Mail (DVM) enabled,

Seite 234 - 2 - 226 Features

Issue 5.00InMail System Guide 2 - 30147-02-17: ENABLE PAGING Enter 1 (Yes).- This option is the same as the Mailbox Options: Call Options: Page user s

Seite 235 - Leaving a Message

Issue 5.00InMail System Guide 2 - 23Screened Transfer Similar to telephone system screened transfers in which the transferring party controls the tran

Seite 236

Issue 5.002 - 302 Features- This option is the same as the Mailbox Options: Call Options: Direct to V-Mail user setting. The setting you make in this

Seite 237

Issue 5.00InMail System Guide 2 - 303Setting Up Park and Page for a Group MailboxFor a Department Group Mailbox:47-06-15: ENABLE PAGINGEnter 1 (Yes).3

Seite 238 - 2 - 230 Features

Issue 5.002 - 304 FeaturesFor a Department Group Mailbox:1. If yes:Make sure Park and Page is enabled.47-06-16: PAGING OPTIONEnter 1 (Immediate).3 By

Seite 239 - Listening to Messages

Issue 5.00InMail System Guide 2 - 305b. [Record][Rec]Select to record the Paging Message.Alternately dial R (7).[Pause][Pause]Select to pause recordin

Seite 241

Issue 5.00InMail System Guide 2 - 307Programming Voice MailDescriptionYou can program (customize) InMail using the PCPro and WebPro programming applic

Seite 242 - 2 - 234 Features

Issue 5.002 - 308 FeaturesRelated FeaturesSystem AdministratorThe System Administrator can do limited InMail programming, such as recording Automated

Seite 243 - Live Record

Issue 5.00InMail System Guide 2 - 309Quick MessageDescriptionQuick Message is a Dial Action Table action that allows Automated Attendant callers to di

Seite 244 - Conference calls

Issue 5.002 - 310 FeaturesProgramming1. Optionally set up a Quick Message with Greeting (REC1) Action. 47-13-01 Dial Action Tables: REC1 Action - Qui

Seite 245 - Log On to Voice Mail

Issue 5.00InMail System Guide 2 - 311OperationLeaving a Quick MessageTo leave a Quick Message after the Automated Attendant answers:1. Dial *.2. Dial

Seite 246

Issue 5.002 - 24 FeaturesTransfer to a MailboxAn extension user can transfer an active call to a co-worker’s mailbox.Voice MailTransfer to an Extensio

Seite 247

Issue 5.002 - 312 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 248 - 2 - 240 Features

Issue 5.00InMail System Guide 2 - 313Record and Send a MessageDescriptionA Subscriber Mailbox user can record and send a message to any other Subscrib

Seite 249 - Mailbox Announcement Message

Issue 5.002 - 314 FeaturesOperationRecord and Send a MessageLog On to Subscriber Mailbox.RS (77)Record and send a message.[Rec]Enter the number of the

Seite 250

Issue 5.00InMail System Guide 2 - 315Remote ProgrammingDescriptionYou can remotely program (customize) InMail using the PCPro and WebPro programming a

Seite 251 - InMail System Guide 2 - 243

Issue 5.002 - 316 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 252 - 2 - 244 Features

Issue 5.00InMail System Guide 2 - 317Routing MailboxDescriptionThe Call Routing Mailbox, associated with an Answer Table, specifies which dialing opti

Seite 253 - Mailbox Name

Issue 5.002 - 318 FeaturesThe block diagram below shows the default InMail Automated Attendant configuration. Trunks Route to Answer Table 1 47-10-

Seite 254 - E (3) Erase recording

Issue 5.00InMail System Guide 2 - 319Related FeaturesAnswer TablesThe Call Routing Mailbox associates specific dialing options (Dial Action Table) wit

Seite 255 - R (7) Record a new name

Issue 5.002 - 320 Features 47-08-03 Time Limit for Dialing Commands (Dialing Timeout)Enter the new timeout duration (0-99 seconds).. By default, Auto

Seite 256 - 2 - 248 Features

Issue 5.00InMail System Guide 2 - 321OperationRecording an Instruction Menu for a Call Routing MailboxLog On to System Administrator’s mailbox.SA (72)

Seite 257 - Mailbox Options Menu

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Seite 258

Issue 5.002 - 322 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 259 - Mailbox Security Code Delete

Issue 5.00InMail System Guide 2 - 323Screened TransferDescriptionScreened Transfer is an Automated Attendant option that allows callers to directly di

Seite 260

Issue 5.002 - 324 Features Screened Transfer (TRF) OperationCall = Call answered by the Automated Attendant.Extension = Extension dialed by Automated

Seite 261 - Main Menu

Issue 5.00InMail System Guide 2 - 325Related FeaturesAnswer TablesDetermines how the Automated Attendant answers outside calls on each trunk.Automated

Seite 262

Issue 5.002 - 326 FeaturesTo have Screened Transfer call a specific extension, the corresponding Number option should be that extension number. The ca

Seite 263 - Make Call

Issue 5.00InMail System Guide 2 - 327Security CodeDescriptionA mailbox can have a security code to protect it from unauthorized access. A Security Cod

Seite 264

Issue 5.002 - 328 FeaturesOperationChanging or Deleting a Security Code (From your Subscriber Mailbox)Log On to Subscriber Mailbox.OP (67)Access the M

Seite 265

Issue 5.00InMail System Guide 2 - 329Single Digit DialingDescriptionAn Automated Attendant caller can press a single key to route to an extension, rou

Seite 266 - 2 - 258 Features

Issue 5.002 - 330 FeaturesRelated FeaturesInstruction MenuThe active Instruction Menu should describe the Single Digit Dialing options.Also refer to D

Seite 267 - Message Count Display

Issue 5.00InMail System Guide 2 - 331Station MailboxDescriptionStation Mailbox is one of three mailbox categories: Personal, Group and Undefined. Pers

Seite 268

Issue 5.002 - 26 FeaturesSECTION 3 FEATURE DESCRIPTIONSThis section provides detailed feature descriptions, programming, operating procedures and rel

Seite 269 - Message Delete

Issue 5.002 - 332 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 270 - 2 - 262 Features

Issue 5.00InMail System Guide 2 - 333Subscriber MailboxDescriptionA Subscriber Mailbox is the mailbox assigned to a telephone system extension. The te

Seite 271 - Message Forward

Issue 5.002 - 334 FeaturesMake CallTo simplify returning outside calls, InMail can ask the caller leaving a message to enter their phone number prior

Seite 272

Issue 5.00InMail System Guide 2 - 335Programming1. Set up a Subscriber Mailbox. 47-02-01 Mailbox Active (Mailbox Active)Activate (1) the Subscriber M

Seite 273 - Message Length

Issue 5.002 - 336 FeaturesOperationNot applicable

Seite 274

Issue 5.00InMail System Guide 2 - 337System AdministratorDescriptionThe System Administrator is a Subscriber Mailbox that has unique system administra

Seite 275 - Message Listen Mode

Issue 5.002 - 338 FeaturesRelated FeaturesSubscriber MailboxOnly a Subscriber Mailbox can be a System Administrator.Programming1. Designate a Subscrib

Seite 276 - 2 - 268 Features

Issue 5.00InMail System Guide 2 - 339System Administrator MailboxDescriptionA System Administrator Mailbox is a Subscriber Mailbox in which you have e

Seite 277 - Message Notification

Issue 5.002 - 340 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 278

Issue 5.00InMail System Guide 2 - 341System Re-initializationDescriptionInitializing the telephone system automatically initializes all InMail program

Seite 279

Issue 5.00InMail System Guide 2 - 27THIS PAGE INTENTIONALLY LEFT BLANK

Seite 280 - 2 - 272 Features

Issue 5.002 - 342 Features. To erase recorded messages and Subscriber Mailbox Security Code refer to System Administrator on page 2-337.The recorded m

Seite 281 - InMail System Guide 2 - 273

Issue 5.00InMail System Guide 2 - 343Time and DateDescriptionSince InMail is completely integrated with the telephone system software, the InMail time

Seite 282

Issue 5.002 - 344 FeaturesOperationHearing the Current Time and DateLog On to Subscriber Mailbox.TI (84) Access the Time and Date option. InMail play

Seite 283 - InMail System Guide 2 - 275

Issue 5.00InMail System Guide 2 - 345Time and Date StampDescriptionWhile listening to a message, a Subscriber Mailbox user can dial TI to hear the Tim

Seite 284 - 2 - 276 Features

Issue 5.002 - 346 FeaturesOperationHearing the Time and Date a Message was LeftLog On to Subscriber Mailbox.L (5) Access the Message Listen mode.[Lstn

Seite 285 - InMail System Guide 2 - 277

Issue 5.00InMail System Guide 2 - 347Transfer to a MailboxDescriptionAn extension user can transfer their active call to a coworker’s mailbox. This le

Seite 286 - 2 - 278 Features

Issue 5.002 - 348 FeaturesOperationTransferring your call to a Coworker’s MailboxTo transfer your active call to a coworker’s mailbox:1. Press Transfe

Seite 287 - Message Playback Direction

Issue 5.00InMail System Guide 2 - 349Undefined RoutingDescriptionAn Automated Attendant Undefined Routing is a Dial Action Table key assignment for wh

Seite 288 - 2 - 280 Features

Issue 5.002 - 350 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 289 - Message Record

Issue 5.00InMail System Guide 2 - 351Unscreened TransferDescriptionUnscreened Transfer is an Automated Attendant option that allows callers to directl

Seite 290 - 2 - 282 Features

Issue 5.002 - 28 Features

Seite 291 - Message Reply

Issue 5.002 - 352 Features Unscreened Transfer (UTRF) Operation Call = Call answered by the Automated Attendant. Extension = Extension dialed by Aut

Seite 292 - (3) Erase recording

Issue 5.00InMail System Guide 2 - 353Related FeaturesAnswer TablesDetermines how the Automated Attendant answers outside calls on each trunk.Automated

Seite 293 - Message Storage Limit

Issue 5.002 - 354 FeaturesProgramming1. Assign the UTRF action to a key on the active Dial Action Table. 47-13-01 Dial Action Tables: UTRF Action - U

Seite 294 - 2 - 286 Features

Issue 5.00InMail System Guide 2 - 355Voice Mail OverflowDescriptionThe telephone system can automatically reroute unanswered outside calls to the In-M

Seite 295 - Message Waiting Lamp

Issue 5.002 - 356 FeaturesRelated FeaturesAnswer TablesDetermines how the Automated Attendant answers outside calls on each trunk.Automated AttendantT

Seite 296 - 2 - 288 Features

Issue 5.00InMail System Guide 2 - 3572. Assign InMail as the overflow (no answer) destination. 22-08-01 DIL/IRG No Answer DestinationFor each trunk a

Seite 297 - Multiple Company Greetings

Issue 5.002 - 358 Features 22-11-04 DID Transfer Operation ModeFor each DID required to step over to voice mail, enter the status that the call will

Seite 298

Issue 5.00InMail System Guide 2 - 359Number.. By default, there are to TRF actions assigned to Department Groups.3. Set how long the call will ring in

Seite 299 - Next Call Routing Mailbox

Issue 5.002 - 360 Features 47-03-03 Group Mailbox Type (Mailbox Type)Assign the Group Mailbox category (2=Call Routing, 1=Subscriber, 0=Undefined)..

Seite 300 - 2 - 292 Features

Issue 5.00InMail System Guide 2 - 3612. In the active Dial Action Table, assign an Unscreened Transfer (UTRF) Action to the Department Group master n

Seite 301

Issue 5.00InMail System Guide 2 - 29ACD Delay AnnouncementDescriptionThe In-Mail can now support Automatic Call Distribution Delay Announcements. Use

Seite 302 - 2 - 294 Features

Issue 5.002 - 362 Features47-06-10 System Administrator (System Admin) on page 3-406.47-06-11 Dialing Option on page 3-406.47-06-12 Next Call Routing

Seite 303 - InMail System Guide 2 - 295

Issue 5.00InMail System Guide 2 - 3634. Set up the Department Group Mailbox. 47-03-02 Group Mailbox Number (Mailbox Number)The Group Mailbox number m

Seite 304

Issue 5.002 - 364 Features

Seite 305

Issue 5.00InMail System Guide 2 - 365Volume ControlDescriptionSince InMail is completely integrated with the telephone system software, Volume Control

Seite 306 - 2 - 298 Features

Issue 5.002 - 366 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 307

InMail System Guide 3 - 367Chapter3ProgrammingSECTION 1 BEFORE YOU START PROGRAMMINGHow to use this chapterThe InMail programmable options allow you

Seite 308

Issue 5.003 - 368 Programming2.1 INMAIL CONFIGURATIONThe following programs must be configured in a default system to get InMail functions.1. The InMa

Seite 309 - InMail System Guide 2 - 301

Issue 5.00InMail System Guide 3 - 369Subscriber Mailbox numbers 200~263).Options1~256DefaultNot Assigned7. Also, the following program must be configu

Seite 310 - 2 - 302 Features

Issue 5.003 - 370 Programming Dial system extensions (if installed) 200~299 & 300~399. Dial 0 for an operator (extension 200). Dial * + Extensi

Seite 311 - InMail System Guide 2 - 303

Issue 5.00InMail System Guide 3 - 371SECTION 3 PROGRAM 15 EXTENSION, BASIC SETUPProgram 15-01 Basic Extension Data Set UpDescriptionProgram 15-01 Bas

Seite 312 - Other Related Features

Issue 5.002 - 30 FeaturesProgramming 41-08-03 Delay Announcement Source TypeSet ACD Delay Announcement source to In-Mail.Options:0 = ACI 1 = VRS2 = I

Seite 313 - InMail System Guide 2 - 305

Issue 5.003 - 372 ProgrammingKeys for Entering Names OptionsCharacters (12 maximum, using upper and lower case letters).Use a space or comma as the

Seite 314 - 2 - 306 Features

Issue 5.00InMail System Guide 3 - 37315-01 Program Entry15-01 Basic Extension Data Setup Program Entry(Entry Range) [Default Setting]Speaker + #*#* +

Seite 315 - Programming Voice Mail

Issue 5.003 - 374 ProgrammingSECTION 4 PROGRAM 41 ACD SETUP41-19 Voice Mail Delay AnnouncementDescriptionUse Program 41-19 : Voice Mail Delay Announc

Seite 316

Issue 5.00InMail System Guide 3 - 375 41-19-02 Mailbox Number for 1st Announcement MessageAssign Voice Mail ACD Announcement Mailbox as the message s

Seite 317 - Quick Message

Issue 5.003 - 376 Programming 41-19-07 ACD Forced Disconnect Time After 2nd AnnouncementAssign how long the system should wait after the end of the A

Seite 318

Issue 5.00InMail System Guide 3 - 377Figure 3-1 ACD Delay Announcement Flowchart

Seite 319

Issue 5.003 - 378 ProgrammingSECTION 5 PROGRAM 45 VOICE MAIL INTEGRATION45-01 Voice Mail Integration OptionsDescriptionUse Program 45-01 : Voice Mai

Seite 320 - 2 - 312 Features

Issue 5.00InMail System Guide 3 - 379ConditionsNoneFeature Cross Reference Voice Mail Integration (Analog)17Reply Mailbox Number0: No1: Yes118Trunk N

Seite 321 - Record and Send a Message

Issue 5.003 - 380 ProgrammingSECTION 6 PROGRAM 47 INMAIL47-01 InMail System OptionsDescriptionUse Program 47-01 InMail System Options to set up the I

Seite 322

Issue 5.00InMail System Guide 3 - 381Keys for Entering Names  47-01-03 Subscriber Message Length (Subs Msg Length)Use this option to set the maxim

Seite 323 - Remote Programming

Issue 5.00InMail System Guide 2 - 31 41-19-05 2nd Delay Message Sending CountDetermine the 2nd Delay Message Sending Count. This entry must be set to

Seite 324 - 2 - 316 Features

Issue 5.003 - 382 ProgrammingSubscriber Mailbox Greetings. Announcement Messages. Call Routing Mailbox Instruction Menus.. The length of a Conversat

Seite 325 - Routing Mailbox

Issue 5.00InMail System Guide 3 - 383 Message Length on page 2-265Options1~60 Seconds.Default5 Seconds. 47-01-06 Fax ExtensionUse this option to sp

Seite 326

Issue 5.003 - 384 Programming 47-01-08 Delay in Dialing Digital Pager Callback Number (Pager Dial Delay)Use this option to set the delay (0~99 second

Seite 327

Issue 5.00InMail System Guide 3 - 385 47-01-10 Wait Between Non-Pager Callout Attempts (Notify N-Pgr Intvl)Use this option to set the minimum time (1

Seite 328 - 2 - 320 Features

Issue 5.003 - 386 Programming 47-01-13 Wait for Answer Non-Pager Callout Attempts (Notify RNA Rings)If a non-pager callout rings the destination long

Seite 329

Issue 5.00InMail System Guide 3 - 387If you enter 0 (first-last), the system assumes that all names are entered in the following format: If you enter

Seite 330 - 2 - 322 Features

Issue 5.003 - 388 Programming47-01 Program Entry47-01 InMail System Options Program Entry(Entry Range) [Default Setting]Speaker + #*#* + Password (123

Seite 331 - Screened Transfer

Issue 5.00InMail System Guide 3 - 38947-02 InMail Station Mailbox OptionsDescriptionUse 47-02 InMail Station Mailbox Options to set up a station (exte

Seite 332 - 2 - 324 Features

Issue 5.003 - 390 Programming 47-02-02 Mailbox Number Use this option to select the extension number associated with the mailbox you are programming.

Seite 333

Issue 5.00InMail System Guide 3 - 391Options0 (Erase)After the subscriber listens to the entire new message and hangs up, In-Mail erases the message.1

Seite 334

___________________________________________________________________________________ii Table of Contents_______________________________________________

Seite 335 - Security Code

Issue 5.002 - 32 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 336

Issue 5.003 - 392 ProgrammingDefault1 (Yes - enabled) 47-02-09 Auto Attendant Do Not Disturb (Auto-ATT DND)Use this option to enable or disable Auto

Seite 337 - Single Digit Dialing

Issue 5.00InMail System Guide 3 - 393 47-02-12 System Administrator (System Admin)Use this option to designate the Subscriber Mailbox as a System Adm

Seite 338

Issue 5.003 - 394 ProgrammingOptionsCall Routing Mailbox Number (up to two digits)No entry - 0 (Entered by pressing Hold)Default1 (Call Routing Mailbo

Seite 339 - Station Mailbox

Issue 5.00InMail System Guide 3 - 39514 - Japanese15 - Mandarin Chinese16 - Korean17 - Iberian Portuguese18 - Greek19 - Danish20 - Swedish21 - Thai22

Seite 340 - 2 - 332 Features

Issue 5.003 - 396 ProgrammingOptions0 - Numeric1 - MnemonicDefault0 (Numeric) 47-02-20: Enable EmailUse this option to enable or disable email notif

Seite 341 - Subscriber Mailbox

Issue 5.00InMail System Guide 3 - 397 47-02-24: All Find Me Follow Me EnableWhen this feature is licensed, use this option to enable th emailbox to c

Seite 342 - SA menu

Issue 5.003 - 398 Programming47-02 Program Entry47-02 InMail Station Mailbox Options Program Entry(Entry Range) [Default Setting]Speaker + #*#* + Pass

Seite 343

Issue 5.00InMail System Guide 3 - 39922 Msg as Attachment (1=Yes - enabled, 0=No - disabled) [1]LK1=No, LK2=Yes23 Message Notification (1=Yes - enable

Seite 344

Issue 5.003 - 400 Programming47-03 Group Mailbox OptionsDescriptionUse 47-03 Group Mailbox Options to set up the 32 Group Mailboxes (1~32). A Group Ma

Seite 345 - System Administrator

Issue 5.00InMail System Guide 3 - 401 47-03-03 Group Mailbox Type (Mailbox Type)Use this option to set the Group Mailbox type. There are three types

Seite 346

Issue 5.00InMail System Guide 2 - 33Announcement MailboxDescriptionAn Announcement Mailbox plays a prerecorded announcement to Automated Attendant cal

Seite 347 - System Administrator Mailbox

Issue 5.003 - 402 Programming47-03 Program Entry47-03 InMail Group Mailbox Options(Entry Range) [Default Setting]Speaker + #*#* + Password (12345678)

Seite 348 - 2 - 340 Features

Issue 5.00InMail System Guide 3 - 40347-06 Group Mailbox Subscriber OptionsDescriptionUse 47-06 Group Mailbox Subscriber Options to set up a Group Mai

Seite 349 - System Re-initialization

Issue 5.003 - 404 Programming 47-06-03 Auto Erase/Save of Messages (Auto Erase/Save)Use this option to determine what happens when a Subscriber Mailb

Seite 350

Issue 5.00InMail System Guide 3 - 405 47-06-06 Message Waiting Lamp (Update MW Lamp)Use this option to enable or disable Message Waiting lamp at the

Seite 351 - Time and Date

Issue 5.003 - 406 ProgrammingDefault0 (No - disabled) 47-06-09 Auto Time StampUse this option to enable or disable Auto Time Stamp for the Subscriber

Seite 352

Issue 5.00InMail System Guide 3 - 407 47-06-12 Next Call Routing Mailbox (Next CR Mbox)Use this option to assign a Next Call Routing Mailbox to the S

Seite 353 - Time and Date Stamp

Issue 5.003 - 408 Programming08 - Italian09 - German10 - Madrid Spanish11 - Norwegian12 - Parisian French13 - Brazilian Portuguese14 - Japanese15 - Ma

Seite 354

Issue 5.00InMail System Guide 3 - 409Options48 characters maximum.DefaultNo entry 47-06-20: Message as AttachmentWhen email notification is enabled,

Seite 355 - Transfer to a Mailbox

Issue 5.003 - 410 Programming47-06 Program Entry47-06 Group Mailbox Subscriber Options Program Entry(Entry Range) [Default Setting]Speaker + #*#* + Pa

Seite 356

Issue 5.00InMail System Guide 3 - 41122 Find Me Follow Me (1=Yes - enabled, 0=No - disabled) [0]LK1=No, LK2=Yes23 Security Code Option (1=Remote Logon

Seite 357 - Undefined Routing

Issue 5.002 - 34 FeaturesDirect Announcement Mailbox Routing(If the outside caller routes directly to the Announcement Mailbox)47-09-01 Next Call Rout

Seite 358 - 2 - 350 Features

Issue 5.003 - 412 Programming47-07 InMail Routing Mailbox OptionsDescriptionUse 47-07 InMail Routing Mailbox Options to set up the 32 Routing Mailboxe

Seite 359 - Unscreened Transfer

Issue 5.00InMail System Guide 3 - 413 47-07-03 Voice Prompt LanguageUse this option to specify the language used for each Subscriber Mailbox. The In

Seite 360 - 2 - 352 Features

Issue 5.003 - 414 Programming0 (Numeric)

Seite 361

Issue 5.00InMail System Guide 3 - 41547-07 Program Entry47-07 InMail Routing Mailbox Options(Entry Range) [Default Setting]Speaker + #*#* + Password (

Seite 362

Issue 5.003 - 416 Programming47-08 Routing Mailbox Call Routing OptionsDescriptionUse 47-08 Routing Mailbox Call Routing Options to set the options fo

Seite 363 - Voice Mail Overflow

Issue 5.00InMail System Guide 3 - 417programmed, the Instruction Menu repeats 3 times and then InMail hangs up.Options0~99 secondsEntering 0 causes th

Seite 364

Issue 5.003 - 418 Programming47-08 Program Entry47-08 Call Routing Mailbox Options(Entry Range) [Default Setting]Speaker + #*#* + Password (12345678)

Seite 365

Issue 5.00InMail System Guide 3 - 41947-09 Routing Mailbox Announcement OptionsDescriptionUse 47-09 Routing Mailbox Announcement Options to set the op

Seite 366

Issue 5.003 - 420 ProgrammingOptions0 (No repeats)1~10 (Announcement repeats 1~10 times)Default0 (No repeats) 47-09-03 Hang Up After (HangUp)Use this

Seite 367 - InMail System Guide 2 - 359

Issue 5.00InMail System Guide 3 - 42147-09 Program Entry47-09 Announcement Mailbox Options(Entry Range) [Default Setting]Speaker + #*#* + Password (12

Seite 368 - 0=Undefined)

Issue 5.00InMail System Guide 2 - 35Routed Announcement Mailbox Routing(If the outside caller routes to the Announcement Mailbox from a Call Routing M

Seite 369 - 1=Subscriber

Issue 5.003 - 422 Programming47-10 InMail Trunk OptionsDescriptionUse 47-10 InMail Trunk Options to assign InMail options for each trunk. Currently, o

Seite 370

Issue 5.00InMail System Guide 3 - 42303 - Australian English04 - French Canadian05 - Dutch06 - Mexican Spanish07 - Latin America Spanish08 - Italian09

Seite 371

Issue 5.003 - 424 Programming47-10 Program Entry47-10 InMail Trunk Options(Entry Range) [Default Setting]Speaker + #*#* + Password (12345678) + Transf

Seite 372 - 2 - 364 Features

Issue 5.00InMail System Guide 3 - 42547-11 InMail Answer Table OptionsDescriptionUse 47-11 InMail Answer Table Options to set options for the Answer T

Seite 373 - Volume Control

Issue 5.003 - 426 Programmingname.. See Answer Schedule Override on page 2-41 for more.Options0 (Undefined)1 (Station Mailbox)2 (Group Mailbox) 3 (Rou

Seite 374 - 2 - 366 Features

Issue 5.00InMail System Guide 3 - 4272 (Group Mailbox) 3 (Routing Mailbox)

Seite 375

Issue 5.003 - 428 ProgrammingDefaultAnswer Table 1 = 3 (Routing Mailbox)Answer Table 2~8 = 0 (Undefined). If any of the Input Data values are entered,

Seite 376 - 2.1 INMAIL CONFIGURATION

Issue 5.00InMail System Guide 3 - 42947-11 Program Entry47-11 InMail Answer Table Options(Entry Range) [Default Setting]Speaker + #*#* + Password (123

Seite 377 - InMail System Guide 3 - 369

Issue 5.003 - 430 Programming47-12 InMail Answer SchedulesDescriptionUse 47-12 InMail Answer Schedules to set up the InMail Automated Attendant Answer

Seite 378

Issue 5.00InMail System Guide 3 - 4313. DateA type 3 Answer Schedule runs only on a specific day of theyear. For this type of schedule, select: The s

Seite 379

Issue 5.002 - 36 FeaturesRelated FeaturesAutomated AttendantThe Automated Attendant routes callers to an Announcement Mailbox.Routing MailboxA Call Ro

Seite 380 - 12 digits long

Issue 5.003 - 432 ProgrammingDefault3 (Routing Mailbox). When data is entered in 47-12-02, the terminal displays the Answering Mailbox Number entry (n

Seite 381 - 15-01 Program Entry

Issue 5.00InMail System Guide 3 - 4335 (Thursday)6 (Friday)7 (Saturday)Default1 (Sunday) Answer Table 1/Schedule 1 = 2 (Monday)All other schedules = 1

Seite 382

Issue 5.003 - 434 Programming 47-12-07 Schedule Start Time (Entryxx Start Time)Use this option to specify the time the Answer Schedule should start.

Seite 383 - InMail System Guide 3 - 375

Issue 5.00InMail System Guide 3 - 43547-12 Program Entry47-12 InMail Answer Schedules(Entry Range) [Default Setting]Speaker + #*#* + Password (1234567

Seite 384 - 3 - 376 Programming

Issue 5.003 - 436 ProgrammingType 1 (Day of Week) ExampleIn this example, Answer Table 1 routes calls as follows: Schedule 1 uses Routing Mailbox 2 a

Seite 385 - InMail System Guide 3 - 377

Issue 5.00InMail System Guide 3 - 43747-12-04 Entry01 Day = 447-12-05 Entry01 Start Day = 1 (Entry does not matter)47-12-06 Entry01 End Day = 1 (Entry

Seite 386

Issue 5.003 - 438 ProgrammingType 2 (Range of Days) ExampleIn this example, Answer Table 1 routes calls as follows: Schedule 1 uses Routing Mailbox 1

Seite 387 - Feature Cross Reference

Issue 5.00InMail System Guide 3 - 439Type 3 (Date) ExampleIn this example, Answer Table 1 routes calls as follows: Schedule 1 uses Routing Mailbox 1

Seite 388 - 47-01 InMail System Options

Issue 5.003 - 440 Programming47-13 InMail Dial Action TablesDescriptionUse 47-13 InMail Dial Action Tables to set up the InMail Dial Action Tables. Th

Seite 389 - Keys for Entering Names

Issue 5.00InMail System Guide 3 - 441.Trunks Route to Answer Table 1 47-10-01 Answer Table AssignmentInMailDefaultAutomated Attendant AnsweringAnswer

Seite 390 - 3 - 382 Programming

Issue 5.00InMail System Guide 2 - 374. Provide Announcement Mailbox callers with more dialing options (instead of hanging up): 47-09-03 Hang Up After

Seite 391 -  47-01-06 Fax Extension

Issue 5.003 - 442 Programming. TIMEOUT provides the routing for rotary dial callers. See Automatic Routing for Rotary Dial Callers on page 2-69 for mo

Seite 392

Issue 5.00InMail System Guide 3 - 443TRF Action - Screened Transfer (1) (TRF)Use this action to allow an Automated Attendant caller to place a Screene

Seite 393 - InMail System Guide 3 - 385

Issue 5.003 - 444 ProgrammingUTRF Action - Unscreened Transfer (2) (UTRF)Use this action to allow an Automated Attendant caller to place an Unscreened

Seite 394 -  47-01-16 Name Format

Issue 5.00InMail System Guide 3 - 445REC2 Action - Quick Message Without Greeting (4) (REC2)Use this action to allow an Automated Attendant caller to

Seite 395 - InMail System Guide 3 - 387

Issue 5.003 - 446 ProgrammingTo log on to any valid Subscriber Mailbox, enter IXXX in the corresponding Number option.. For example, to allow callers

Seite 396 - 47-01 Program Entry

Issue 5.00InMail System Guide 3 - 447UND Action - Undefined Routing (0) (UND)Use this key action if you want a key to have no routing (no operation).

Seite 397

Issue 5.003 - 448 ProgrammingIgnore Digits (I) [Entered by pressing LK3]Use the I option to represent any digit dialed by the Automated Attendant call

Seite 398 -  47-02-04 Message Playback

Issue 5.00InMail System Guide 3 - 44947-13 Program Entry47-13 InMail Dial Action Tables(Entry Range) [Default Setting]When entering Keyxx Action data:

Seite 399 - InMail System Guide 3 - 391

Issue 5.003 - 450 ProgrammingPress this: To do this:EditingTransfer Enter (accept) data you entered and advance to the next prompt, or advance to the

Seite 400 -  47-02-11 Auto Time Stamp

Issue 5.00InMail System Guide 3 - 45147-15 Routing Mailbox Directory OptionsDescriptionUse 47-15 Routing Mailbox Directory Options to set up the Routi

Seite 401 - InMail System Guide 3 - 393

Issue 5.002 - 38 FeaturesOperationRecording an Announcement Mailbox MessageLog On to System Administrator’s mailbox.SA (72)Access System Administrator

Seite 402 - 3 - 394 Programming

Issue 5.003 - 452 Programming 47-15-03 Extension Name Match (Name Match)Use this option to determine which portion of the extension’s programmed name

Seite 403 -  47-02-18: Paging Option

Issue 5.00InMail System Guide 3 - 453 47-15-06 Time Limit for Dialing Timeout (Dialing Timeout)This option determines how long InMail waits for the c

Seite 404 -  47-02-21: Email Address

Issue 5.003 - 454 Programming47-15 Program Entry47-15 Routing Directory Dialing Mailbox Options(Entry Range) [Default Setting]Speaker + #*#* + Passwor

Seite 405 - InMail System Guide 3 - 397

Issue 5.00InMail System Guide 3 - 45547-16 InMail Language LicenseDescriptionThis command defines the language order that the In-Mail can use. Depend

Seite 406 - 47-02 Program Entry

Issue 5.003 - 456 Programming21 - Thai22 - Taiwanese23 - Flemish24 - TurkishDefault01 - UK English)03 - Au English08 – Italian09 - German10 - Madrid S

Seite 407 - InMail System Guide 3 - 399

Issue 5.00InMail System Guide 3 - 45747-17 Routing Mailbox Distribution Options – Mailbox TypeDescriptionUse 47-17 : Routing Distribution Mailbox Opti

Seite 408 - 47-03 Group Mailbox Options

Issue 5.003 - 458 Programming47-18: SMTP Setup for Email Notification OptionsDescriptionUse this option to set up the SMTP server and email account op

Seite 409 - InMail System Guide 3 - 401

Issue 5.00InMail System Guide 3 - 459Default25 47-18-04: SMTP EncryptionUse this option to enable or disable SMTP encryption. The option you choose d

Seite 410 - 47-03 Program Entry

Issue 5.003 - 460 ProgrammingDefaultNo entry. 47-18-08: SMTP EMail AddressUse this option to specify the email account that the SMTP server will use

Seite 411

Issue 5.00InMail System Guide 3 - 461Editing HOLDEnter (accept) data you entered and advance to the next prompt, or advance to the next prompt without

Seite 412 - 3 - 404 Programming

Issue 5.00InMail System Guide 2 - 39Announcement MessageDescriptionThe Announcement Message is the voice message that the System Administrator records

Seite 413 - InMail System Guide 3 - 405

Issue 5.003 - 462 Programming47-19: POP3 Login Setup for Email Notification OptionsDescriptionUse this option to set up the POP3 Login options for Ema

Seite 414 -  47-06-11 Dialing Option

Issue 5.00InMail System Guide 3 - 463Options0 (SSL disabled)1 (SSL enabled)Default0 (SSL disabled) 47-19-04: POP3 UsernameUse this option to enter th

Seite 415 - InMail System Guide 3 - 407

Issue 5.003 - 464 ProgrammingCLEARWhen editing an entry, CLEAR erases the entire entry from the display.Line Keys (LK)Where indicated, press a line ke

Seite 416 -  47-06-19: Email Address

Issue 5.00InMail System Guide 3 - 46547-20: Station Mailbox Message Notification OptionsDescriptionUse this option to set up the Message Notification

Seite 417 - InMail System Guide 3 - 409

Issue 5.003 - 466 Programming 47-20-04: Notification TypeUse this option specify the message notification type. Options0 (Undefined)1 (Voice)2 (Pager

Seite 418 - 47-06 Program Entry

Issue 5.00InMail System Guide 3 - 467Options0 (Disabled)1 (Enabled)Default1 Enabled.47-20 Program Entry47-20: Cascading Message Notification Setup(Ent

Seite 419 - InMail System Guide 3 - 411

Issue 5.003 - 468 Programming47-21: Station Mailbox Find-Me Follow-Me OptionsDescriptionUse this option to set up the Find-Me Follow-Me options for a

Seite 420

Issue 5.00InMail System Guide 3 - 469 47-21-03: Find Me Follow Me NumberUse this option to specify the telephone number (16 digits maximum) to dial f

Seite 421 - InMail System Guide 3 - 413

Issue 5.003 - 470 Programming47-22: Group Mailbox Message Notification OptionsDescriptionUse this option to set up the Message Notification options fo

Seite 422 - 3 - 414 Programming

Issue 5.00InMail System Guide 3 - 471 47-22-04: Notification TypeUse this option specify the message notification type. Options0 (Undefined)1 (Voice)

Seite 423 - 47-07 Program Entry

Issue 5.002 - 40 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 424

Issue 5.003 - 472 ProgrammingOptions0 (Disabled)1 (Enabled)Default1 Enabled.47-22 Program Entry47-22: Cascading Message Notification Setup(Entry Range

Seite 425 -  47-08-04 Fax Detection

Issue 5.00InMail System Guide 3 - 47347-23: Group Mailbox Find-Me Follow-Me OptionsDescriptionUse this option to set up the Find-Me Follow-Me options

Seite 426 - 47-08 Program Entry

Issue 5.003 - 474 Programming 47-23-03: Find Me Follow Me NumberUse this option to specify the telephone number (16 digits maximum) to dial for Find

Seite 427

InMail System Guide 4 - 475Chapter4VM8000 InMail UtilitySECTION 1 VM8000 INMAIL UTILITYThis chapter introduces the VM8000 InMail Utility which allows

Seite 428 - 3 - 420 Programming

Issue 5.00 VM80004 - 476 VM8000 InMail UtilitySECTION 2 REQUIREMENTSWhen installing the VM8000 InMail utility, the following minimum requirements app

Seite 429 - 47-09 Program Entry

VM8000 Issue 5.00InMail System Guide 4 - 4774. On the Install Wizard Completion Screen (Figure 4-2), click Finish. This completes the installation.SE

Seite 430 - 47-10 InMail Trunk Options

Issue 5.00 VM80004 - 478 VM8000 InMail Utility4. When prompted, choose Next to continue. 5. Accept the license agreement and choose Next to continue

Seite 431 - InMail System Guide 3 - 423

VM8000 Issue 5.00InMail System Guide 4 - 4796. Click Next to use the default installation directory (Recommended). 7. Click Install.Figure 4-5 Dest

Seite 432 - 47-10 Program Entry

Issue 5.00 VM80004 - 480 VM8000 InMail Utility8. Click Finish to complete the installation. 9. To finish the install, the PC must be rebooted. This ca

Seite 433

VM8000 Issue 5.00InMail System Guide 4 - 481Starting the VM8000 InMail Utility1. Turn off the telephone system and access the VM8000 InMail blade. (Re

Seite 434 - Number selection (below)

Issue 5.00InMail System Guide 2 - 41Answer Schedule OverrideDescriptionAnswer Schedule Override provides alternate answering for Automated Attendant c

Seite 435 - InMail System Guide 3 - 427

Issue 5.00 VM80004 - 482 VM8000 InMail Utility4. Double-click the VM8000 InMail Utility shortcut on the PC desktop. The VM8000 InMail Utility Main Scr

Seite 436

VM8000 Issue 5.00InMail System Guide 4 - 483Selecting the CompactFlash CardAfter inserting the VM8000 InMail CompactFlash card into the reader, it mus

Seite 437 - 47-11 Program Entry

Issue 5.00 VM80004 - 484 VM8000 InMail UtilityBacking Up the VM8000 InMail CompactFlash CardThe voice prompts, and the recorded names, messages and gr

Seite 438 - 47-12 InMail Answer Schedules

VM8000 Issue 5.00InMail System Guide 4 - 4853. When the backup completes, either click on Finish to exit or click on Report to see how many messages w

Seite 439 - InMail System Guide 3 - 431

Issue 5.00 VM80004 - 486 VM8000 InMail UtilityRestoring a Backed-up Database to the VM8000 InMail CompactFlash CardSystem voice prompts, and the recor

Seite 440 - 3 - 432 Programming

VM8000 Issue 5.00InMail System Guide 4 - 4873. Choose the message to be restored, then click Restore. 4. Once the InMail Utility Restore has complet

Seite 441 - InMail System Guide 3 - 433

Issue 5.00 VM80004 - 488 VM8000 InMail UtilityRemoving a Language Prompt1. From the Main Screen click on Manage Languages. 2. Click on the language p

Seite 442 - 3 - 434 Programming

VM8000 Issue 5.00InMail System Guide 4 - 489Initializing the VM8000 InMail CompactFlash CardThe VM8000 InMail Utility provides the option of initializ

Seite 443 - 47-12 Program Entry

Issue 5.00 VM80004 - 490 VM8000 InMail Utility 3. Once the InMail CF has been initialized, click on Finish to exit the progress window.Figure 4-20 In

Seite 444 - Type 1 (Day of Week) Example

InMail System Guide 5 - 491Chapter5Soft Key GlossaryFollowing is an alphabetical index of the InMail soft keys (available for all multiline terminals

Seite 445 - InMail System Guide 3 - 437

VM8000 Issue 5.00InMail System Guide iii______________________________________________________________________________________________________________

Seite 446 - 3 - 438 Programming

Issue 5.002 - 42 Features 47-11-01 Answer Schedule Override (Schedule Override)Enter 1 (Yes) to enable Answer Schedule Override.You can also enable A

Seite 447 - Type 3 (Date) Example

Issue 5.005 - 492 Soft Key GlossaryEraseAnnouncement MailboxAuto Att. Do Not DisturbCall Routing MailboxGreetingInstruction MenuListening to MessagesM

Seite 448

Issue 5.00InMail System Guide 5 - 493LstnAnnouncement MailboxAuto Att. Do Not DisturbCall Routing MailboxCaller ID with Return CallGreetingInstruction

Seite 449

Issue 5.005 - 494 Soft Key GlossaryPauseAnnouncement MailboxAuto Att. Do Not DisturbCall Routing MailboxConversation RecordGreetingInstruction MenuLis

Seite 450 - 3 - 442 Programming

This page is left blank intentionally

Seite 451

NEC Unified Solutions reserves the right to change the specifications, functions, or features at any time without notice.NEC Unified Solutions has pre

Seite 452

Issue 5.00InMail System Guide 2 - 43OperationEnabling Answer Schedule OverrideLog On to System Administrator’s Mailbox.SA (72)Access System Administra

Seite 453

Issue 5.002 - 44 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 454

Issue 5.00InMail System Guide 2 - 45Answer TablesDescriptionThe Answer Table determines how the Automated Attendant answers outside calls on each trun

Seite 455

Issue 5.002 - 46 FeaturesThe block diagram below shows the default InMail Automated Attendant configuration. Trunks Route to Answer Table 1 47-10-01

Seite 456

Issue 5.00InMail System Guide 2 - 47The Default Mailbox and Routing HierarchyThe Default Mailbox provides routing for an Answer Table during periods w

Seite 457 - 47-13 Program Entry

Issue 5.002 - 48 FeaturesTo set up daytime, evening, and weekend answering (3 schedules):This example builds on the example above, but adds a third sc

Seite 458 - 3 - 450 Programming

Issue 5.00InMail System Guide 2 - 49Programming1. Assign Answer Tables to trunks. 47-10-01 Answer Table Assignment (Answer Table)Assign an Answer Tab

Seite 459

Issue 5.002 - 50 Features 47-12 InMail Answer SchedulesSelect the Schedule Entry you want to customize.

Seite 460 - 3 - 452 Programming

Issue 5.00InMail System Guide 2 - 51 47-12-01 Schedule Type (Entryxx Schedule Type)Enter 1 to make the Schedule Entry a Day of Week Schedule.. By def

Seite 461 -  47-15-07 Fax Detection

___________________________________________________________________________________iv Table of Contents_______________________________________________

Seite 462 - 47-15 Program Entry

Issue 5.002 - 52 Features 47-12-04 Start Day (Entryxx Start Day)Specify the day of the week the Schedule Entry should be become active (start).. By d

Seite 463 - 47-16 InMail Language License

Issue 5.00InMail System Guide 2 - 53 47-12-07 Schedule Start Time (Entryxx Start Time)Set the time of day the Schedule Entry should start on the date

Seite 464 - 3 - 456 Programming

Issue 5.002 - 54 Features

Seite 465 - Mailbox Type

Issue 5.00InMail System Guide 2 - 55Answering Machine EmulationDescriptionA user’s keyset can work like a home answering machine by letting InMail scr

Seite 466

Issue 5.002 - 56 FeaturesOperationPersonal Answering Machine Emulation (AME)To enable Personal Answering Machine Emulation:1. Press idle Speaker key a

Seite 467 -  47-18-07: SMTP Password

Issue 5.00InMail System Guide 2 - 57Auto Attendant Do Not DisturbDescriptionWhen a subscriber enables Auto Attendant Do Not Disturb, Automated Attenda

Seite 468 - 47-18 Program Entry

Issue 5.002 - 58 FeaturesOperationRecording a Multiple Greeting and Setting Up Auto Attendant Do Not DisturbLog on to Subscriber Mailbox.G (4) Access

Seite 469 - InMail System Guide 3 - 461

Issue 5.00InMail System Guide 2 - 59Auto Erase or SaveDescriptionWhen a mailbox user listens to a new message completely and then exits the mailbox, I

Seite 470

Issue 5.002 - 60 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 471 - 47-19 Program Entry

Issue 5.00InMail System Guide 2 - 61Auto Time StampDescriptionAfter a Subscriber Mailbox user listens to a message, VM8000 InMail can optionally annou

Seite 472 - 3 - 464 Programming

VM8000 Issue 5.00InMail System Guide v________________________________________________________________________________________________________________

Seite 473

Issue 5.002 - 62 FeaturesOperationTurning Auto Time Stamp On or OffLog On to Subscriber Mailbox.OP (67)Access the Mailbox Options Menu.[Not applicable

Seite 474 -  47-20-04: Notification Type

Issue 5.00InMail System Guide 2 - 63Automated AttendantDescriptionThe Automated Attendant answers outside calls on each trunk, according to the time o

Seite 475 - 47-20 Program Entry

Issue 5.002 - 64 FeaturesThe block diagram below shows the default InMail Automated Attendant configuration. Trunks Route to Answer Table 1 47-1

Seite 476

Issue 5.00InMail System Guide 2 - 65Related FeaturesAnswer TablesDetermines how the Automated Attendant answers outside calls on each trunk.Routing Ma

Seite 477 - 47-21 Program Entry

Issue 5.002 - 66 Features 22-11 DID Assignment. For the required incoming digits, enter 555 in 22-11-02 or 102 (Voice mail routing) in 22-11-05 or 06

Seite 478

Issue 5.00InMail System Guide 2 - 67Automated Attendant TransferDescriptionAn extension user can transfer a trunk call to the Automated Attendant to e

Seite 479 -  47-22-04: Notification Type

Issue 5.002 - 68 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 480 - 47-22 Program Entry

Issue 5.00InMail System Guide 2 - 69Automatic Routing for Rotary Dial CallersDescriptionIf an Automated Attendant caller does not dial any digits, InM

Seite 481

Issue 5.002 - 70 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 482 - 47-23 Program Entry

Issue 5.00InMail System Guide 2 - 71Call Forward to a MailboxDescriptionA subscriber can easily forward calls to his Subscriber Mailbox by pressing th

Seite 483 - VM8000 InMail Utility

___________________________________________________________________________________vi Table of Contents_______________________________________________

Seite 484 -  Pentium

Issue 5.002 - 72 FeaturesLog On to a Subscriber Mailbox while Listening to the GreetingA subscriber who wishes to log on to his mailbox while listenin

Seite 485

Issue 5.00InMail System Guide 2 - 73OperationCall Forward to your MailboxTo forward your calls to your mailbox:1. Press the Speaker key (or lift the h

Seite 486 - 4 - 478 VM8000 InMail Utility

Issue 5.002 - 74 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 487 - Recommended)

Issue 5.00InMail System Guide 2 - 75Caller IDDescriptionCaller ID is a telephone company service that provides an extension with a caller’s number and

Seite 488 - 4 - 480 VM8000 InMail Utility

Issue 5.002 - 76 Features 14-02-10 Analog Trunk Data Setup - Caller IDEnable (1) a trunk ability to receive Caller ID data.. By default, a trunk’s a

Seite 489 - InMail System Guide 4 - 481

Issue 5.00InMail System Guide 2 - 77Caller ID - Automatic Access to VM by Caller IDDescriptionCurrently when a user outside the system wants to access

Seite 490 - 4 - 482 VM8000 InMail Utility

Issue 5.002 - 78 FeaturesService Conditions The VM8000 InMail – Automatic Access to VM by Caller ID (CID) feature requires Version 5.0 or higher soft

Seite 491 - InMail System Guide 4 - 483

Issue 5.00InMail System Guide 2 - 79Programming 13-04-01 Speed Dialling DataThis program stores speed dial data into the speed dial areas and defines

Seite 492

Issue 5.002 - 80 Features0 = Normal1 = VRS (second dial tone if no VRS installed)2 = DISA3 = DID4 = DIL5 = E&M Tie line6 = Delayed VRS7 = ANI/DNIS

Seite 493 - InMail System Guide 4 - 485

Issue 5.00InMail System Guide 2 - 81EntriesRing Groups: 1~100Trunk Ports: 001~200Day/Night Mode:1~80 (Disconnect)1~100 (Incoming Ring Group)101 DSPDB-

Seite 494 - 4 - 486 VM8000 InMail Utility

InMail System Guide 1 - 1Chapter1Quick SetupSECTION 1 INSTALL THE INMAIL BLADE1. Take adequate anti-static precautions. Wear a grounded wrist strap

Seite 495

Issue 5.002 - 82 FeaturesOutside party number: 09087654321Program 22-02-01: Trunk 1 DILProgram 22-07-01: VM Pilot number, 300Program 13-04-01: Speed D

Seite 496 - Adding a language prompt

Issue 5.00InMail System Guide 2 - 83Caller ID with Return CallDescriptionRefer to Make Call on page 2-255.Related FeaturesRefer to Make Call on page 2

Seite 497

Issue 5.002 - 84 FeaturesTHIS PAGE INTENTIONALLY LEFT BLANK

Seite 498 - 4 - 490 VM8000 InMail Utility

Issue 5.00InMail System Guide 2 - 85Calling the Automated AttendantDescriptionAutomated Attendant callers can use various InMail features and then ret

Seite 499 - Soft Key Glossary

Issue 5.002 - 86 Features

Seite 500 - 5 - 492 Soft Key Glossary

Issue 5.00InMail System Guide 2 - 87Cascading Message NotificationDescriptionIf an extension user receives a new message in their mailbox, Cascading M

Seite 501 - InMail System Guide 5 - 493

Issue 5.002 - 88 Featuresprompts. If the InMail CF has version 2.00 instead of version 2.10 prompt sets installed, only a single destination Message

Seite 502 - 5 - 494 Soft Key Glossary

Issue 5.00InMail System Guide 2 - 89Figure 2-5 Cascade Message Notification FlowchartMessage Notification to Normal Telephone NumbersBelow is a basic

Seite 503

Issue 5.002 - 90 Features1. The subscriber activates Message Notification for their mailbox.2. When the subscriber receives a new message, the InMail

Seite 504 - Copyright 2010

Issue 5.00InMail System Guide 2 - 91the subscriber's mailbox number as well as the number of new messages in the mailbox. The notification is co

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