Reliant Octel 300 Bedienerhandbuch Seite 18

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Issue 5.00
1 - 10 Quick Setup
Example 2: Provide Unique Day and Night Dialing Options for Callers
Set up separate day and night greetings.
Following example 1, set up separate day and night Instruction Menus using Call Routing
Mailboxes 1 and 2.
1. Example of the day Instruction Menu: Thank you for calling. For Sales,
dial 201. For Technical Support, dial 202. To talk to an operator, dial 0. If
you know your party’s extension number, please dial it now.
2. Example of the night Instruction menu: Thank you for calling. Our normal
business hours are 8:30 to 5:00, Monday through Friday. To leave us a
message, please dial 0 now.
Assign a unique Dial Action Table (2) to the night time Call Routing Mailbox (2).
In 47-08-01 Dial Action Table, assign Dial Action Table 2 to Call Routing Mailbox 2.
Change the dialing options for the night time Dial Action Table (2).
In 47-13-01 InMail Dial Action Table Actions for Dial Action Table 2, make the following
changes:
1. For the digits 2 and 3, enter 0 for the Action entry to prevent callers from
dialing extensions at night.
2. For the digit 0, change the Action entry to
REC1 (by dialing 3) and the
Data entry to
200. This allows night time callers to dial 0 to leave a
message for the operator.
3. Note that the * and # entries are left unchanged so that experienced
users can still leave Quick Messages or do Remote Logons at night.
Default Dial Action Table Options
All Call Routing Mailboxes (1-8 by default) use Dial Action Table 1.
Dial Action Table 1 provides the following dial options:
Dial extension number.
Dial 0 for the operator.
Dial * + extension to leave a Quick Message.
Dial # + extension to do a Remote Logon to the mailbox.
Timeout to operator if no digits dialed.
Application Summary
Allow callers at night to dial 0 to leave a message for the operator.
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