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Issue 5.00
InMail System Guide 2 - 171
Go To A Mailbox
Description
An Automated Attendant caller can dial a digit to route to a Call Routing or
Announcement Mailbox. This is called the Go To (GOTO) action. The GOTO action
can route directly to a specific Call Routing or Announcement Mailbox, or allow the
Automated Attendant caller to go to a mailbox of their own choosing. Use the GOTO
action to set up a “tree” of Automated Attendant options.
The block diagram below shows how the Automated Attendant can provide the caller
with a tree of dialing options. Dialing 1 (GOTO 9) routes to Announcement Mailbox 9,
which plays the company directions. Dialing 2 (GOTO 2) routes to Call Routing
Mailbox 2, which is set up to give the caller single-digit dialing to Tech Service
technicians.
The Announcement Message for Announcement Mailbox 9 tells the caller how
to locate the company.
The Instruction Menu for Call Routing Mailbox 2 instructs the caller which digits
to dial for each technician. The Dial Action Table for Call Routing Mailbox 2
contains the TRF or UTRF actions to each technician’s extension.
The GOTO action can also log on to a Subscriber Mailbox, although the LOGON
action is normally reserved for this function.
Automated Attendant
Announcement Mailbox 9
Call Routing Mailbox 2
GOTO 9
GOTO 2
Call Routing Mailbox 1
Company
Directions
Tech Ser vi ce
Technicians
1
2
- INMAIL SYSTEM GUIDE 1
- TABLE OF CONTENTS 3
- InMail System Guide iii 5
- Chapter 3 Programming 6
- Chapter 5 Soft Key Glossary 7
- Quick Setup 9
- Issue 5.00 10
- 1 - 2 Quick Setup 10
- LED INDICATION 11
- 22-07-01 DIL Assignment 14
- 22-11 DID Assignment 14
- INMAIL SYSTEM REQUIREMENTS 16
- Dial extension number 18
- Dial 0 for the operator 18
- 09 + 1 (for night mode 1) 19
- 09 + 2 (for night mode 2) 19
- SA (72) + I (4) 21
- # + hang up 21
- 1 - 14 Quick Setup 22
- Features 23
- FEATURE GLOSSARY 24
- InMail System Guide 2 - 17 25
- 2 - 18 Features 26
- InMail System Guide 2 - 19 27
- 2 - 20 Features 28
- InMail System Guide 2 - 21 29
- 2 - 22 Features 30
- InMail System Guide 2 - 23 31
- 2 - 24 Features 32
- InMail System Guide 2 - 25 33
- FEATURE DESCRIPTIONS 34
- InMail System Guide 2 - 27 35
- 2 - 28 Features 36
- ACD Delay Announcement 37
- 2 - 32 Features 40
- Announcement Mailbox 41
- 2 - 34 Features 42
- InMail System Guide 2 - 35 43
- Announcement Message 47
- 2 - 40 Features 48
- Answer Schedule Override 49
- 2 - 44 Features 52
- Answer Tables 53
- 2 - 50 Features 58
- InMail System Guide 2 - 51 59
- 2 - 52 Features 60
- 2 - 54 Features 62
- Answering Machine Emulation 63
- Auto Attendant Do Not Disturb 65
- Auto Erase or Save 67
- 2 - 60 Features 68
- Auto Time Stamp 69
- Automated Attendant 71
- Automated Attendant Transfer 75
- 2 - 68 Features 76
- 2 - 70 Features 78
- Call Forward to a Mailbox 79
- 2 - 74 Features 82
- Caller ID 83
- 2 - 80 Features 88
- Caller ID with Return Call 91
- 2 - 84 Features 92
- 2 - 86 Features 94
- Default = X*M 99
- 2 - 92 Features 100
- InMail System Guide 2 - 93 101
- 2 - 94 Features 102
- InMail System Guide 2 - 95 103
- 2 - 96 Features 104
- Operation 105
- ↓ Press “More” 107
- InMail System Guide 2 - 103 111
- 2 - 104 Features 112
- Dial Action Table 113
- Automated Attendant Answering 114
- Related Features 115
- Programming 116
- 2 - 110 Features 118
- Directory Dialing 119
- Mailbox 126
- 2 - 122 Features 130
- Directory Dialing Mailbox 131
- 2 - 124 Features 132
- Distribution List 133
- InMail System Guide 2 - 127 135
- 2 - 128 Features 136
- Email Notification 137
- 2 - 130 Features 138
- InMail System Guide 2 - 131 139
- 2 - 132 Features 140
- InMail System Guide 2 - 133 141
- 2 - 134 Features 142
- InMail System Guide 2 - 135 143
- POP3 Login 143
- InMail System Guide 2 - 137 145
- 2 - 138 Features 146
- InMail System Guide 2 - 139 147
- Setting Up POP3 Login 147
- 2 - 140 Features 148
- 2 - 142 Features 150
- Erasing All Messages 151
- Exiting a Mailbox 153
- 2 - 146 Features 154
- External Transfer 155
- Fax Detection 157
- 2 - 150 Features 158
- Find Me Follow Me 159
- InMail System Guide 2 - 153 161
- 2 - 158 Features 166
- Flexible Answering Schedules 167
- Flexible Call Routing 169
- Description 171
- 11-01-01 System Numbering 172
- . By default: 173
- 2 - 166 Features 174
- Forced Unscreened Transfer 175
- Getting Recorded Help 177
- 2 - 170 Features 178
- Go To A Mailbox 179
- Greeting 181
- InMail System Guide 2 - 177 185
- 2 - 178 Features 186
- Group (Shared) Mailbox 187
- 2 - 182 Features 190
- For a Routing Mailbox: 190
- Q = All lists) to which 191
- 2 - 186 Features 194
- Guest Mailbox 195
- 2 - 190 Features 198
- 2 - 192 Features 200
- Hotel Motel 201
- 2 - 196 Features 204
- InMail Upload Download Audio 205
- Service Conditions 207
- Troubleshooting 208
- InMail System Guide 2 - 203 211
- Bit Rate: 64kbps 217
- Sampling Size: 8 bits 217
- Channel: 1 (Mono) 217
- Sampling Rate: 8 kHz 217
- Audio Format: CCiTT a-law 217
- 2 - 210 Features 218
- InMail System Guide 2 - 211 219
- InMail System Guide 2 - 215 223
- 2 - 216 Features 224
- InMail System Guide 2 - 219 227
- 2 - 220 Features 228
- Instruction Menu 229
- Language Settings 231
- Guide to Feature Programming 232
- InMail System Guide 2 - 225 233
- 2 - 226 Features 234
- Leaving a Message 235
- 2 - 230 Features 238
- Listening to Messages 239
- The selected Message List 240
- 2 - 234 Features 242
- Live Record 243
- Conference calls 244
- Log On to Voice Mail 245
- 2 - 240 Features 248
- Mailbox Announcement Message 249
- InMail System Guide 2 - 243 251
- 2 - 244 Features 252
- Mailbox Name 253
- E (3) Erase recording 254
- R (7) Record a new name 255
- 2 - 248 Features 256
- Mailbox Options Menu 257
- Mailbox Security Code Delete 259
- Main Menu 261
- Make Call 263
- 2 - 258 Features 266
- Message Count Display 267
- Message Delete 269
- 2 - 262 Features 270
- Message Forward 271
- Message Length 273
- Message Listen Mode 275
- 2 - 268 Features 276
- Message Notification 277
- 2 - 272 Features 280
- InMail System Guide 2 - 273 281
- InMail System Guide 2 - 275 283
- 2 - 276 Features 284
- InMail System Guide 2 - 277 285
- 2 - 278 Features 286
- Message Playback Direction 287
- 2 - 280 Features 288
- Message Record 289
- 2 - 282 Features 290
- Message Reply 291
- (3) Erase recording 292
- Message Storage Limit 293
- 2 - 286 Features 294
- Message Waiting Lamp 295
- 2 - 288 Features 296
- Multiple Company Greetings 297
- Next Call Routing Mailbox 299
- 2 - 292 Features 300
- 2 - 294 Features 302
- InMail System Guide 2 - 295 303
- 2 - 298 Features 306
- InMail System Guide 2 - 301 309
- 2 - 302 Features 310
- InMail System Guide 2 - 303 311
- Other Related Features 312
- InMail System Guide 2 - 305 313
- 2 - 306 Features 314
- Programming Voice Mail 315
- Quick Message 317
- 2 - 312 Features 320
- Record and Send a Message 321
- Remote Programming 323
- 2 - 316 Features 324
- Routing Mailbox 325
- 2 - 320 Features 328
- 2 - 322 Features 330
- Screened Transfer 331
- 2 - 324 Features 332
- Security Code 335
- Single Digit Dialing 337
- Station Mailbox 339
- 2 - 332 Features 340
- Subscriber Mailbox 341
- MC to call 342
- L (5) after logging on to 342
- SA menu 342
- System Administrator 345
- System Administrator Mailbox 347
- 2 - 340 Features 348
- System Re-initialization 349
- Time and Date 351
- Time and Date Stamp 353
- Transfer to a Mailbox 355
- Undefined Routing 357
- 2 - 350 Features 358
- Unscreened Transfer 359
- 2 - 352 Features 360
- Voice Mail Overflow 363
- InMail System Guide 2 - 359 367
- 0=Undefined) 368
- 1=Subscriber 369
- 2 - 364 Features 372
- Volume Control 373
- 2 - 366 Features 374
- 2.1 INMAIL CONFIGURATION 376
- InMail System Guide 3 - 369 377
- 12 digits long 380
- 15-01 Program Entry 381
- InMail System Guide 3 - 375 383
- 3 - 376 Programming 384
- InMail System Guide 3 - 377 385
- Feature Cross Reference 387
- 47-01 InMail System Options 388
- Keys for Entering Names 389
- 3 - 382 Programming 390
- 47-01-06 Fax Extension 391
- InMail System Guide 3 - 385 393
- 47-01-16 Name Format 394
- InMail System Guide 3 - 387 395
- 47-01 Program Entry 396
- 47-02-02 Mailbox Number 398
- 47-02-03 Number of Messages 398
- 47-02-04 Message Playback 398
- InMail System Guide 3 - 391 399
- 47-02-11 Auto Time Stamp 400
- InMail System Guide 3 - 393 401
- 3 - 394 Programming 402
- 47-02-17: Enable Paging 403
- 47-02-18: Paging Option 403
- 47-02-20: Enable Email 404
- 47-02-21: Email Address 404
- InMail System Guide 3 - 397 405
- 47-02 Program Entry 406
- InMail System Guide 3 - 399 407
- 47-03 Group Mailbox Options 408
- InMail System Guide 3 - 401 409
- 47-03 Program Entry 410
- 3 - 404 Programming 412
- InMail System Guide 3 - 405 413
- 47-06-09 Auto Time Stamp 414
- 47-06-11 Dialing Option 414
- InMail System Guide 3 - 407 415
- 47-06-18: Enable Email 416
- 47-06-19: Email Address 416
- InMail System Guide 3 - 409 417
- 47-06 Program Entry 418
- InMail System Guide 3 - 411 419
- InMail System Guide 3 - 413 421
- 3 - 414 Programming 422
- 47-07 Program Entry 423
- 47-08-04 Fax Detection 425
- 47-08 Program Entry 426
- 3 - 420 Programming 428
- 47-09 Program Entry 429
- 47-10 InMail Trunk Options 430
- InMail System Guide 3 - 423 431
- 47-10 Program Entry 432
- Number selection (below) 434
- InMail System Guide 3 - 427 435
- 47-11 Program Entry 437
- 47-12 InMail Answer Schedules 438
- InMail System Guide 3 - 431 439
- 3 - 432 Programming 440
- InMail System Guide 3 - 433 441
- 3 - 434 Programming 442
- 47-12 Program Entry 443
- Type 1 (Day of Week) Example 444
- InMail System Guide 3 - 437 445
- 3 - 438 Programming 446
- Type 3 (Date) Example 447
- 3 - 442 Programming 450
- 47-13 Program Entry 457
- 3 - 450 Programming 458
- 3 - 452 Programming 460
- 47-15-07 Fax Detection 461
- 47-15 Program Entry 462
- 47-16 InMail Language License 463
- 3 - 456 Programming 464
- Mailbox Type 465
- 47-18-04: SMTP Encryption 467
- 47-18-06: SMTP Username 467
- 47-18-07: SMTP Password 467
- 47-18 Program Entry 468
- InMail System Guide 3 - 461 469
- 47-19 Program Entry 471
- 3 - 464 Programming 472
- 47-20-04: Notification Type 474
- 47-20 Program Entry 475
- 47-21 Program Entry 477
- 47-22-04: Notification Type 479
- 47-22 Program Entry 480
- 47-23 Program Entry 482
- VM8000 InMail Utility 483
- Pentium 484
- Issue 5.00 VM8000 486
- 4 - 478 VM8000 InMail Utility 486
- Recommended) 487
- 4 - 480 VM8000 InMail Utility 488
- VM8000 Issue 5.00 489
- InMail System Guide 4 - 481 489
- 4 - 482 VM8000 InMail Utility 490
- InMail System Guide 4 - 483 491
- InMail System Guide 4 - 485 493
- 4 - 486 VM8000 InMail Utility 494
- 4 - 488 VM8000 InMail Utility 496
- Removing a Language Prompt 496
- Adding a language prompt 496
- 4 - 490 VM8000 InMail Utility 498
- Soft Key Glossary 499
- 5 - 492 Soft Key Glossary 500
- InMail System Guide 5 - 493 501
- 5 - 494 Soft Key Glossary 502
- Copyright 2010 504
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