Reliant Octel 300 Bedienerhandbuch Seite 364

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Issue 5.00
2 - 356 Features
Related Features
Answer Tables
Determines how the Automated Attendant answers outside calls on each trunk.
Automated Attendant
The Answer Table determines how the Automated Attendant answers calls.
Routing Mailbox
The mailbox associated with an Answer Table that specifies which dialing options (Dial
Action Table) and announcements are available to Automated Attendant callers.
Dial Action Table
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer
Table.
Group (Shared) Mailbox
Use Group Mailboxes for:
Department Calling Group Overflow.
Screened Transfer
A Screened Transfer from the InMail Automated Attendant to a Department Group master
number can overflow to the group Mailbox.
Unscreened Transfer
An Unscreened Transfer from the InMail Automated Attendant to a Department Group can
overflow to the group Mailbox.
Programming
Programming DIL Overflow
1. Set up Direct Inward Lines.
22-02-01 Incoming Call Trunk Setup
Assign Service Type 4 to each trunk you want to be a DIL. Make a separate
entry for each Night Service mode.
. By default, trunks are Service Type 0 (Normal).
22-07-01 DIL Assignment
For each trunk designated as a DIL above, enter the extension number of
the DIL destination (e.g., 306). Make a separate entry for each Night
Service mode.
. By default, no DIL destinations are programmed.
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