Reliant FVIR GAS WATER HEATER Technical Information Seite 66

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RESIDENTIAL GAS AND ELECTRIC WATER HEATER
TROUBLESHOOTING and SERVICE HANDBOOK
RELIANCE Water Heater Company Technical Training Department
©2006 Ashland City, TN
66
NOT ENOUGH HOT WATER - ELECTRIC
CAUSE
Not enough hot water complaints are becoming more frequent in the water heater
industry. This increase was triggered when changes required by our regulatory
agencies were implemented. For example, heaters are now factory preset at a
lower temperature and inlet tubes have been shortened. While lower temperatures
settings reduce the burn rate, and shorter dip tubes guard against stacking, both
affect the amount of hot water a water heater can supply. The following test will
help determine if a water heater is supplying the intended amount of hot water and
will help pinpoint any problems that exist.
TEST
Please read all the steps of the test prior to beginning. If you feel uncomfortable
performing any of these steps, contact a service person to conduct this test for you.
STEP 1
At the faucet nearest to the water heater, time (in seconds) how long it takes to fill a
1 gallon bucket (flow rate).
Gallon per minute (gpm) = 60 seconds / seconds to fill a 1 gallon bucket
If the bucket fills in: 10 sec = 6 gpm
12 sec = 5 gpm
15 sec = 4 gpm
20 sec = 3 gpm
24 sec = 2.5 gpm
STEP 2
Turn both upper and lower thermostat dials on the water heater to 130° F.
STEP 3
Run about 15 gallons of hot water from the nearest faucet. Shut water off.
STEP 4
Water heater should complete heating 15 gallons in approximately 45 minutes
STEP 5
At a nearby faucet using a candy thermometer, measure the hot water temperature.
STEP 6
The temperature should fall between 120 F to 140 F.
STEP 7
Continue running the hot water until 60% of the tank capacity is depleted:
CAPACITY DEPLETE
30 gallons 18 gallons
40 gallons 24 gallons
50 gallons 30 gallons
66 gallons 39 gallons
80 gallons 48 gallons
120 gallons 72 gallons
STEP 8
At the same faucet using a candy thermometer, measure the water temperature.
STEP 9
The temperature should be about 30 F below the temperature in step 6.
THE FIX
Step 6 - if the temperature was not within range, check the thermostats.
Step 9 - if more than 30 F was lost, check the lower element for continuity and the
dip tube.
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