Reliant FVIR GAS WATER HEATER Betriebsanleitung PDF herunterladen (Seite 23)

Before You Call For Service

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need

to call for service.

This water heater incorporates a combustion shut off device that shuts the operation of the water

heater down if undesirable combustion conditions occur. Such as the presence of flammable vapors

or blockage of the combustion air inlet openings. Please contact a Qualified Service Technician if

this occurs.

Problem Possible Causes What To Do

Condensation This usually happens when  This is normal. After the water in the tank warms

a new water heater is up, the condensation will disappear. If, however, the

filled for the first time. condition persists, examine the piping and fittings

for possible leaks.

Moisture from the products  This is normal and will disappear in time. Excessive

of combustion condensing condensation can cause pilot burner outage.

on the tank surface.

An undersized water  Use a water heater size that meets the requirements

heater will cause of your needs.

condensation.

Yellow flame Scale on top of the burner.  Contact a qualified service technician to remove scale.

or soot

Flue or Combustion air inlet  Remove obstruction or debris from flue or

openings are restricted. combustion air inlet openings on water heater jacket.

Not enough combustion or  Proper operation of the water heater requires air for

ventilation air supplied to combustion and ventilation. See the Combustion and

the water heater location. Ventilation Air information in the “Installing The

Water Heater” section of this manual.

Unable to light Air in gas line.  Contact a qualified service technician to purge the air

the pilot burner from the gas line.

Pilot burner orifice clogged.  The pilot burner should be cleaned or replaced by a

qualified service technician.

Pilot burner tube pinched or  The pilot burner should be cleaned, repaired or

clogged. replaced by a qualified service technician.

Gas Cock Knob not  See the “Lighting The Water Heater” section of this

correctly positioned. manual.

Pilot burner does not Loose thermocouple.  The connection at the gas control (thermostat) should

stay when the BLACK be tightened by a qualified service technician.

button is released

Thermocouple defective.  The thermocouple should be replaced by a qualified

service technician.

Safety magnet defective.  The gas control (thermostat) should be replaced by a

qualified service technician.

Gas Controls (Thermostat’s)  The gas control (thermostat) should be replaced by a

single use gas shut-off device qualified service technician.

has opened.

Combustion Shutoff Device  The combustion shutoff device should be inspected

Tripped. by a qualified service technician.

CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent

connectors or other safety devices. Refer repairs to qualified service personnel.

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