Reliant Octel 200 and Octel 300 Message Servers PB6001401 Bedienungsanleitung PDF herunterladen (Seite 415)

100

101

System

Errors and T

raf

fic Pegs 8-45

Octel Overture 200/300 Serenade 3.0

PB60014–01

 



SUBSEQUENT DIALED FOR ASSISTANCE

Number of times callers pressed after a mailbox.

 INITIAL DIALED EXTENSION OR DIGIT

Number of times a caller initially entered the first digit (1-8) for a defined

mailbox or extension in the USER Table.

 SUBSEQUENT DIALED EXTENSION OR DIGIT

Number of times a caller subsequently entered a first digit (1-8) mailbox or

extension defined in the USER Table.



INITIAL PRESSED TO LOGON

Number of times caller initially dialed as a first digit, indicating a request

to logon to a mailbox.

 SUBSEQUENT PRESSED TO LOGON

Number of times a caller subsequently pressed after attempting to call

another mailbox.



INITIAL PRESSED FOR QUICK MESSAGE

Number of times was pressed immediately after the system answered.



SUBSEQUENT PRESSED FOR QUICK MESSAGE

Number of times was subsequently pressed after other digits were entered.

 CALLER WAS NETWORK

The number of times the source of an incoming call was identified as a

network location.

 CALLER WAS DID/E&M INTERFACE UNIT.

Number of times the caller was a DID/E&M Trunk Interface call.



CALLER WAS TRANSFERRED OUT TO NETWORK

The

number of times Protocol 1 or 3 placed an immediate call to accomplish any

network function. Includes calling an extension, checking if a message has been

listened to, logging on, or sending a Quick Message across the network.

 INITIAL DEFAULT TO INTERCEPT

Number of times a caller listened to the Company Greeting, did nothing and

defaulted to the intercept extension. The call may not actually be transferred

to the intercept extension. For example, the greeting may have played or the

caller may have abandoned. (The difference between peg 48 and peg 138

equals the number of times the Attendant/Intercept Greeting played.)



SUBSEQUENT DEFAULT TO INTERCEPT; CALLER MADE TOO MANY ERRORS

Number of times callers were transferred to the intercept extension after

entering too many nonĆexistent extensions. Calls intercepted by DID or E&M

Interface Modules can also default to assistance after leaving a message.



INITIAL LEFT MESSAGE AT TONE

Number of callers that left a message at the tone.

1 2 ... 410 411 412 413 414 415 416 417 418 419 420 ... 667 668

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Reliant Octel 200 and Octel 300 Message Servers PB6001401 Bedienungsanleitung Seite 415

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