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IP Office Product Description
IP Office 4.2
© 2008 AVAYA All rights reserved.
Page 8
Issue 18.b.- (08 July 2008)
Is IP technology so new that it’s not reliable?
With over 130,000 systems deployed worldwide (Avaya is #1 in Enterprise and IP Telephony shipments -
source Dell'Oro and Synergy Research, Q4 2007), Avaya IP Office has the track record businesses like yours
can rely on . Aside from receiving the Product of the Year award by Internet Telephony magazine and being
named Best in Test by Miercom in 2004, customers like you are saving money and boosting productivity. Many
are managing the system themselves via menu-driven tools.
I have old systems but am adding an office. Should I consider the new technology?
Not only would this be a way for you to experience the rich functionality of the latest communications
applications, but we may be able to network with your existing equipment, as well as provide a gradual
migration plan for your other locations.
How quickly can I get up and running?
Just say “when”—an authorized Avaya BusinessPartner can tailor a solution to your needs and your budget. By
saving you money and helping you grow, IP Office repays your investment and lets you reallocate resources to
other business priorities.
Lowering long distance costs.
Routing phone calls over IP lines—Voice over IP—is growing in popularity. Particularly in the case of
international calls, VoIP generates significant savings. If your company is already linking multiple offices using
high-speed lines, the VoIP capabilities in IP Office make it possible to route voice calls over the existing
infrastructure, providing another way to lower costs and leverage your investment. However you do it, the
VoIP capabilities of IP Office are a way to put money back in your pocket.
Eliminating conferencing fees.
For connecting with partners, suppliers and dispersed employees, conference calls keep people working
together and keep travel costs down. Many companies rely on third party teleconferencing services and pay a
price for the convenience. This is particularly true—and irritating—if a call that’s scheduled doesn’t happen:
you still pay the fee.
Now there’s an alternative that will save you money. With Avaya IP Office, your organization can have its own
private, secure conference bridge and entirely eliminate fees to third party providers.
Supporting multiple offices/remote workers
When employees can’t get to the office (because of storms, medical issues or other reasons) but can still work
productively at home, your business benefits. IP Office Phone Manager lets you turn any PC into a phone,
making it easy and productive to work anywhere. And the ability to network phone systems and share
messaging systems between offices reduces up front investment and drives long-term productivity.
And keep in mind…
IP Office delivers a whole range of capabilities. Only you can put a number on the value that many of these
capabilities will have for your business.
Examples:
· Having calls automatically routed to a cell phone or other location, so important customers can get
through to the right person in real-time
· Being able to operate as a 24/7 business, without a 24/7 staff
· Using your communications to quickly identify when your top customers call.
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