Reliant Octel 300 Bedienerhandbuch Seite 98

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Seitenansicht 97
Issue 5.00
2 - 90 Features
1. The subscriber activates Message Notification for their mailbox.
2. When the subscriber receives a new message, the InMail dials the first
active destination in the cascade that should receive the Message
Notification.
InMail waits up to 30 seconds (approximately 5 rings) for ringback,
reorder, busy, or voice activity from the called number. If nothing is
detected, the callout is considered unanswered (RNA).
3. If the recipient answers, InMail plays the notification message (“Hello, I
have a message for”) and asks the recipient to dial 1 to log onto their
mailbox. The recipient hears the notification message if:
They say “Hello” after answering the callout, or
The system receives answer supervision from the telco after the
recipient answers the call. (Note that the recipient can skip the
announcement by dialing 1 to log onto their mailbox after answering
the callout – without saying “Hello”.), or
The notification is to a system extension.
4. Once the recipient logs onto the mailbox, the notification is considered
acknowledged and will not reoccur until the subscriber receives new
messages.
5. If the recipient doesn’t answer, the system follows the Cascading
Message Notification retry attempt settings, and notification will
eventually stop if the call is not answered.
6. Once the notification process begins, a new message does not restart
the process if it is already in progress. Once the process ends (e.g., if
the message is acknowledged or the maximum number of callout
attempts is reached), the next new message will restart the process.
Message Notification to Pager Numbers
Below is a basic overview of how Message Notification works with pager
numbers,
Below is a basic overview of how Message Notification works with pager numbers,
assuming the retry attempts are at default. The system determines which numbers
are internal extensions or external numbers by the system dial plan settings.
Depending on the system, ARS routing may be needed to properly route external
calls.
1. The subscriber activates Message Notification for their mailbox.
2. When the subscriber receives a new message, InMail immediately dials
the pager service.
InMail waits up to 30 seconds (approximately 5 rings) for ringback,
reorder, busy, or voice activity from the called number. If nothing is
detected, the callout is considered unanswered.
3. After the pager service answers, InMail waits for the timer 47-01-08 then
sends the dial string in 47-01-07 which causes the pager display to show
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