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Issue 5.00

3 - 444 Programming

UTRF Action - Unscreened Transfer (2) (UTRF)

Use this action to allow an Automated Attendant caller to place an Unscreened

Transfer to an extension. This is similar to telephone system unscreened transfers in

which the transferring party immediately extends the call. After an Automated

Attendant caller dials an extension, InMail transfers the call to the destination and

hangs up. Any recalls or additional routing are handled by the telephone system – just

as with any other unscreened transfer.

Number Option

Normally, the corresponding Number option should be XXX. Note that the

key you choose for this action is the first digit of the called extension

number.

. For example, to allow callers to place Unscreened Transfers to extensions

200~299, for key 2 enter UTRF for the Action and XXX for the corresponding

Number.

To have Unscreened Transfer call a specific extension, the corresponding

Number option should be that extension’s number. The caller then dials that

single digit to reach the extension.

. For example, to have callers dial 8 to reach extension 303, for key 8 enter UTRF

for the Action and 303 for the corresponding Number.

Additional Information

. Refer to the Unscreened Transfer (UTRF) Operation on page 2-352 to see the call

routing chart.

. Also see Screened Transfer on page 2-323 and Unscreened Transfer on page 2-351.

REC1 Action - Quick Message With Greeting (3) (REC1)

Use this action to allow an Automated Attendant caller to leave a Quick Message at

an extension. With this action, the caller hears the extension greeting prior to leaving

the message.

Number Options

To have the caller leave a quick Message at a specific extension, the

corresponding Number option should be the extension number.

To have the caller leave a Quick Message at any caller-dialed extension,

the corresponding Number option should be IXXX.

To have the caller leave a Quick Message at a caller-dialed extension in a

specific range, the corresponding Number option should be XXX.

. For example, to allow callers to leave a Quick Message extensions 101~108, for

key 3 enter REC1 for the Action and XXX for the corresponding Number.

Additional Information

. See Quick Message on page 2-309 for more.

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Reliant Octel 300 Bedienerhandbuch Seite 452