Reliant Octel 300 Bedienerhandbuch Seite 188

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Issue 5.00
2 - 180 Features
UCD Group Mailbox
If a UCD Group is set to overflow to voice mail, an unanswered call into the group is
picked up by the UCD Group Mailbox. The UCD Group Mailbox can be a Subscriber
Mailbox (to allow the caller to leave a message) or a Routing Mailbox (to provide
additional dialing options or an announcement). Refer to Understanding Group
Mailbox Types.
Understanding Group Mailbox Types
If the Group Mailbox is a Subscriber Mailbox (1):
The Group Mailbox has all the features of any other personal Subscriber Mailbox.
If the Group Mailbox redirects to a Call Routing Mailbox (2):
A co-worker attempting to leave a message at an extension assigned to the Group
Mailbox hears: “Your call cannot go through. Goodbye.” InMail then hangs up.
An outside caller attempting to leave a message at an extension assigned to the
Group Mailbox hears the prerecorded Instruction Menu message and can dial
options allowed by the associated Dial Action Table.
If the Group Mailbox user presses their voice mail key, they are asked to enter their
mailbox number. After entering the number, they hear, “That mailbox does not exist.”
An Automated Attendant caller attempting to leave a Quick Message or do a
Remote Logon at an extension assigned to the Group mailbox hears, “That mailbox
does not exist.” They then return to the Auto-mated Attendant.
If the Group Mailbox redirects to an Announcement Mailbox (2):
A co-worker attempting to leave a message at an extension assigned to the Group
Mailbox hears: “Your call cannot go through. Goodbye.” InMail then hangs up.
An outside caller attempting to leave a message at an extension assigned to the
Group Mailbox hears the prerecorded announcement and can use all other
Announcement Mailbox features.
If the Group Mailbox user presses their voice mail key, they are asked to enter their
mailbox number. After entering the number, they hear: “That mailbox does not
exist.”
An Automated Attendant caller attempting to leave a Quick Message or do a
Remote Logon at an extension assigned to the Group mailbox hears, “That mailbox
does not exist.” They then return to the Automated Attendant.
If the Group Mailbox redirects to a Directory Dialing Mailbox (2):
A co-worker attempting to leave a message at an extension assigned to the Group
Mailbox hears: “Your call cannot go through. Goodbye.” InMail then hangs up.
An outside caller attempting to leave a message at an extension assigned to the
Group Mailbox hears the Directory Dialing message and can use any of the options
programmed for the Directory Dialing Mailbox.
If the Group Mailbox user presses their voice mail key, they are asked to enter their
mailbox number. After entering the number, they hear: “That mailbox does not
exist.”
An Automated Attendant caller attempting to leave a Quick Message or do a
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